3 Replies Latest reply on May 31, 2012 11:47 AM by ottoguy

    Update Machine Type?


      How do we update the machine type on a device in NPM?  We have had the issue in the past and ended up deleting and re-adding the device.  There has to be a better way to get solarwinds to re-check the machine type.  We swapped out our existing Cisco ACE 10 for an ACE 30, and it updated some of the context, but not all of them with the new machine type.

        • Re: Update Machine Type?
          Mark Roberts

          It is not possible to change this value in the GUI, but can be done within the raw database - Use with care!


          However this is more of a procedure issue, where the previous incarnation of the device could be retired by using the Unmanage option and the new device added.


          I would be interested to know if this value could be updated as part of the Rediscovery process.

          • Re: Update Machine Type?

            It's not possible to change MachineType manually. This is stored according SysObjectID and other properties. You even can't change it directly in database, because it will be overwritten with next rediscovery poll.


            Are you saying that rediscovery poll is not able to update MachineType correctly on all your nodes? Do they have correct SysObjectID on Node Detail resources at least or it's also outdated?

              • Re: Update Machine Type?

                Not sure how to see the SysObjectID?  I'm looking at Node Details on the web interface and don't see it.  Are you saying look in the database?


                I have done a rediscover and it doesn't update the machine type.  In case it helps we are running NPM 10.2.2 and NCM 7.0.