3 Replies Latest reply on Apr 30, 2012 1:08 AM by michalB

Switch Port Mapper Not Showing Mac Address, etc

jasadelll Apr 17, 2012 11:04 AM

Forgive me, I have searched the postings here and elsewhere that Google has taken me. The results of a Switch Port Mapper is not showing MAC, IP, DNS, VLANs, or VLANforMAC. It shows me everything else. I really need to see the Mac Addresses "connected" to each interface, please. I have tried SNMP v2 RO and RW.

Re: Switch Port Mapper Not Showing Mac Address, etc

SteveSW Apr 27, 2012 4:02 PM (in response to jasadelll)

Please open a ticket with support so that we might work with you to find out why you are not seeing MAC, IP, or DNS of connected devices.
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Steve
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- Re: Switch Port Mapper Not Showing Mac Address, etc
  
  jasadelll Apr 28, 2012 6:24 PM (in response to SteveSW)
  
  It's just demo at this point. Can I open a case for support on a demo product?
  
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  - Re: Switch Port Mapper Not Showing Mac Address, etc
    
    michalB Apr 30, 2012 1:08 AM (in response to jasadelll)
    
    If you are in evaluation period, and you do not have a license to any of our other products, you should contact your sales representative. Otherwise, you can contact our support directly.
    
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