1 Reply Latest reply on May 29, 2010 12:50 PM by bshopp

    The support issue is becoming a serious problem for me.........


      Sometimes support works well, other times like today it not only makes me want to scream it hamstrings me.

      I put in a ticket this morning that my APM install was down since a clean install.

      I got a few timely emails the last of which was a link the a KB article.  I still have issues and I have emailed them back a few times.  Several hours later nothing.

      I email my rep for help.

      Hours later, nothing.

      I am beyond sick of this kind of situation.

      My APM install is hosed and all I get is the finger.