Linking to assets is good for some things, but in other cases it would be more handy to link the ticket to an asset vendor. That would ideally show the vendor's contact info in the ticket. Currently when ticket resolution requires contacting a vendor, you have to leave the ticket you're in to go to Setup --> Assets --> Vendors, to lookup the contact info for that vendor. Then you've gotta go back to the Tickets area, find that ticket again, and open in up, in preparation for putting new notes into it.
