Closed

Closed due to inactivity. Received 15 votes with last vote on 06 Dec 2019.

SBC Controller Monitoring


Description of Feature Request

We are monitoring session border controllers in two locations. We can see the active inbound sessions on each individual session border controller broken down by realm but we would like to combine this information from the two active session border controllers in our environment. Is this possible on NPM and, if so, how would I configure the chart for it. Also, I have attempted custom charts but can only manage to combine total traffic from each SBC and cannot break the chart down into realms.

We run 2 SBC clusters (Birmingham and Elgin) for HA purposes and it would be helpful if we could see the total number of calls inbound to Avaya across both SBC clusters. Since the Avaya and Cisco phones are in different realms, I cannot currently find a way to make this happen. The only combination we can create is total concurrent sessions across both clusters. Screenshots are attached but let me know if you need any more information from our side to facilitate.


Does a similar feature already exist?
None

Use Case:

We are monitoring session border controllers in two locations. We can see the active inbound sessions on each individual session border controller broken down by realm but we would like to combine this information from the two active session border controllers in our environment. Is this possible on NPM and, if so, how would I configure the chart for it. Also, I have attempted custom charts but can only manage to combine total traffic from each SBC and cannot break the chart down into realms.

We run 2 SBC clusters (Birmingham and Elgin) for HA purposes and it would be helpful if we could see the total number of calls inbound to Avaya across both SBC clusters. Since the Avaya and Cisco phones are in different realms, I cannot currently find a way to make this happen. The only combination we can create is total concurrent sessions across both clusters. Screenshots are attached but let me know if you need any more information from our side to facilitate.


Any Additional Information or logs collected:

\\swdev.local\files\Support\diagnostics\1083791