Make mobile devices amazing inventory tools

Competitor products like Ivanti and Incident IQ allow you to scan assets and interact with asset data in the system.  I don't think SolarWinds cares about Web Help Desk enough to put truly power features into the application.  They hold a certain price point and you get what you pay for.  The features we are asking for aren't tremendous or ground breaking...but SolarWinds has to decide it's wanting to be "in the game" when it comes to its competitors and the only "game" they have right now is price.  The other products cost more...period...so we get what we're paying for right?

The items I'd like to see in the mobile app (or even the mobile interface for those non-iOS devices):

1) Create a ticket

2) number of "my tickets" shown on the main page actually corresponds to the number of tickets in my name, not just the updated ones (because that's what the UPDATED tab is for)

3) number of "group tickets" shown on the main page actually corresponds to the number of tickets in the groups that I belong to not just the updated ones (because that's what the UPDATED tab is for)

4) When searching for a ticket, be able to select a specific request type available on the server.

5) When searching for a ticket, be able to search/select a location. When staff are out an about, if they are at one location, they can search for other tickets in that location so they can be dealt with at that time, instead of traveling back and forth

6) Notification settings that allow me to chose what happens when a ticket is assigned to either myself or the groups I am part of - including almost a "working hours" section, so i don't get notifications for things outside of work.

7) A "recent tickets" section as any ticket that I work on may not be assigned to me or my groups, but I've updated them in some manner.

I'm pretty certain that there have been basically no changes whatsoever to the mobile app since I wrote this over two years ago. It is really disappointing.

Don't hold your breath or anything like that, your feature request for anything regarding the mobile app will be completely ignored. What a rip-off!!!!!

This would be an amazing feature.