Closed

Closed due to inactivity. Received 28 votes with last vote on 09 Dec 2019.

Message Center Overhaul

Message Center is great in concept; however, functionality is another story.  I realize that SolarWinds is likely already working on this but I figured I would add this as an official Feature Request since I didn't see one specifically in for it.

Having the ability to see the combined chronological view of Events, Traps, Syslogs, etc all in one view can be extremely useful; however, the functionality is not there.  I have had more user complaints and problems due to Message Center than any other one component of Orion.

Some things items to consider are as follows...

  • Better searching
  • Make it so allowing a LOT of events in a single search/view don't break it
  • Have it real-time scroll as events come in... like the LEM Monitor screen

I am sure there are others but these are the ones that immediately come to mind as pain points for me.  I also realize that fixing Message Center is also likely dependent on streamlining how Orion currently handles Traps and Syslogs on the back-end.

byrona

  • pastedImage_0.png

    Here are the colors and icons

    Would also like to add 'Execute Alert Actions' and edit 'Alert Notes' an option.

    Our NOC reviews hundreds of events per shift and on average creates about 12 tickets.

  • Having tags, search by subnet, hostname etc... would be sooooooooooo great! What about a column choser (or views applied to the page) so we could custom-tailor the environment, and refrain to spend our day in SQL!

  • I would add to this feature request that I wish there were a way to see the correlation between message severity and the colors Orion has chosen to code each severity. Maybe others just have this memorized?

  • Hallo Byrona,

    I like your request, how-ever in 10.7 the Message-Center is quit helpful in my opinion, so it is the write direction from Orion. But i agree strongly, real-time event's (all Events, like Traps, Syslogs, Events) would help.

    A other request I would like is, if you add properties to a "trap" (with the Trap Filter/Alert option) then it should be on the WEB as well (retag a Trap, color a Trap and so on)!

    Example: if i define a "ups.alert.trap.OnBattery" as RED-Alert it sould be collored in the Web of SolarWinds as well, not only on the "trap-viewer" on the server where no one has access.

    For use, the most important, it MUST be possible to generate a "ALERT" into the Alert-Center out of a Trap/Syslog so feldagents can acknowledge them as they work on the problem.

    anyway, i like you request....

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