Add Support for Motorola/Symbol Wireless Devices

I'm running NPM 11.5.2 and my NPM also can see the RFS AP's but not the wireless clients. I've got over 20 sites with dual RFS units with the same situation. I have a Cisco 5508 that upon adding it to NPM was able to show all the wireless clients as well as heatmaps. I would love for the Motorola RFS issue to be resolved.

I know this was over a year ago, but do you happen to know or remember what community poller that you used?

I'm also seeing this issue in my own environment, with NPM 11.5.2.

Client information is not showing, all APs are showing as having zero clients in the dashboard.

We are in the same situation. We don't see any client information.

Thanks for your reply. With our RFS devices, we see the WAPs connected however we don't see any wireless client information. Are you stating this is supported and should work?

We have just recently solved this by using the community created poller for Moto/Symbol kit. The NPM components seem to work well but you won’t get heat maps or the UDT wireless pieces if you use that product.

Hi Guys, we run around ten RFS-6000 & 7000 devices with around two hundred AP6521 wireless access points and not having wireless client information via WAP hinders our ability to effectively monitor the RF network for our warehouse locations.

Any news or action on this? We have two RFS6000 and several AP300 and AP650's we'd really like to be able to monitor properly.

Any news on this? We have a large project that will require a lot of these AP's to be monitored. I see its a year since rob posted about working on Motorola support, are we any further with this?

I've added the Motorola controller, that seems ok, but cant see any attached AP's at all.

Still seems not be implemented even after 10.7 I am having same issues with RFS7000 and can provide SNMP walks if required. For both 71 and 81 series access points.