Closed

Closed due to inactivity. Received 41 votes with last vote on 06 Nov 2019.

Planned Maintenance Notification / Site Down for Maintenance

I would like to propose the ability to post a banner on top of the NPM site to inform users of upcoming maintenance work.

E.g. -> "This site will be unavailable for planned work between 10 AM and 11AM on October 1st."

I would also like to be able to put the site in to maintenance and have a maintenance landing page whilst upgrading NPM & components.

E.g. -> "The site is under maintenance, we'll be right back"

By displaying maintenance notifications on the site, it helps with setting expectations of users when the site should/should not be available.  To compliment this with a landing screen whilst doing the upgrade helps everyone understand that any unavailability is planned.  I believe this would also looks a lot more professional.

We are a managed service provider who uses the product extensively for internal use, but we also give customers access to view their own equipment.

By telling users and customers what is going on, it helps generate less help desk calls and tickets.

  • Your first idea is something we considered, it is a work around and will do the job.  The second idea about the login would not work for us, we use this area for our legal notices and if they are accessing Orion through our service portal, we have created our own SSO approach to orion, so they don't get the login page since it authenticates them through our custom sso.  ;-)

  • For part 1 why don't you just set up a custom html resource on your home page like this scrolling marquee text for announcements

    Capture.PNG

    Or you can go to Settings > Web Console Settings > Site Login Text and insert your message there to show up on the login page like this

    Capture.PNG

    These options don't come with any scheduler but are pretty easy to implement using existing features.

    And for part 2 -

    I suppose Solarwinds could build some kind of management tool for handling this kind of website stuff for you, but IIS already has several methods to deal with things like that.  See this article for one easy method of doing planned maintenance notifications, but there are dozens of others - Easy unavailability page in IIS - OutSystems

    -Marc Netterfield

        Loop1 Systems: SolarWinds Training and Professional Services

  • This is two years old, where does this stand?  This would be a great feature and to be honest, fairly easy to implement.  We could do it ourselves, but would need to rework the code for every upgrade.  To put in the base code, would be simple enough.  If someone from support or even better usability department could respond to this request.

  • The second part could be done with some knowledge of IIS, but it should be automated in SW.