What We're Working On

Gather Serial Numbers

A big benefit to network administrators would be if NTM could also gather the serial numbers of discovered devices, specifically Cisco switches and routers. This would allow network administrators to check off the devices against master hardware lists, produce reports for renewing maintenance contracts etc.

  • Hey, is it possible to get pull all reports of Cisco(show inventory all) inventory with serials from NPM/NCM?

  • I run NCM 7.3.2, NPM 11.5;

    for reasons not yet clear to me, I have discovered that There are two kinds of Reports. OrionReports and ConfigReports.

    The latter is found under CONFIGs -. REPORTs and in here are inventory reports, that will pull firewall and other stuff serials !!

    the name is

    Physical Entities (Serial Number) v2


    Also you find 3750 stack serialnumber report here, called

    Cisco 3750 Stack - Physical Entity


    and the report

    Physical Entities (Serial Number)

    without the "v2"

    which will give you the hole PhyEntity table incl all models serial numbers


    You can export to Excel/csv



    But this is not in reportwriter i do not know



    2015-06-02_15-26-22 - Orion configReportsScreenshot.png

  • Has anyone figured out why this report is NOT pulling Cisco ASA firewall serial devices? If so what was the fix? I have the device poller for the hardware tags for ASA's but not coming in on the report?

  • It would be awesome if they were both in IPAM and NPM.  I use IPAM mainly as my inventory tool since we're not monitoring all of the devices in NPM.  I've been manually copying the hardware service tag numbers into IPAM for easier visibility.  Also need for:

    Dell EqualLogic storage 6100 & 6500 & 6510e- member name & serial numbers

    Cisco ASA 5520, Cisco 4402 Wireless LAN Controller, BladeSwitches (multiple numbers for productIdentificationSerialNumber, productIdentificationServiceTag, and productIdentificationChassisServiceTag)

    Ironport devices

    Cyber Power System Inc. - UPS

    HP StorageWor​ks MSA2312i - never mind, I see them