Closed

Closed due to inactivity. Received 23 votes with last vote on 28 Jun 2019.

send an alert via IM (instant message) with Lync or other IM client

Since most cell phones now days are smart phones and have built in IM Clients or you can install them from some sort of app store, I think it would be a tramdous improvement to send an alert to a user through Lync or other IM client. My company uses Lync and I do know that it can be done to send alerts to a set of lync users as Microsoft's SCOM can do this and we really love this feature, even more then the emailing/paging feature as we are not always at our desks to get the email/page. This would be the same for SAM as well.