Prevent custom Resolved status from overriding checklist requirements

With checklist items, you can make the items required or not required individually. So in your example, the remaining steps would just be marked as not required before completion.

I could see this as working as intended if you have a SLA that says you will auto-close or auto-resolve tickets after so long if you are waiting on customer response that way you don't keep tickets open forever due to a customer not responding.  But I see your point in that you don't want the ticket waiting on a tech to close without all the steps being met.  With this kind of setup, how would you handle something that requires the remaining steps to be jumped.  say it was decided to replace the equipment making the remaining steps not necessary? 

Just asking to learn possible ways of handling this before my company updates to the newer version that has the checklists.