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Forum Harward Health Info is NOT showing for HP devices in case of Remote Poller.

“User Experience” requires membership for participation - click to join

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Harward Health Info is NOT showing for HP devices in case of Remote Poller.

KumarLav over 1 year ago

- I am using HP device and adding as node with Remote Poller. BUT Hardware Health Information is NOT displaying. Anyone has any idea. please let me know. Thanks

HCO version: 2023.2

0 acmtix over 1 year ago

Are you monitoring with SNMP? or with WMI? Usually there is a bit of HP software that must be installed on the HP server to allow you to access hardware health info through SNMP. Hope that helps.
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0 dodo123 over 1 year ago in reply to acmtix

Here is some further help https://support.solarwinds.com/SuccessCenter/s/article/Difference-in-Hardware-Health-by-manufacturer-and-polling-method-for-servers?language=en_US
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0 stuartd over 1 year ago

If it is an HPE (as opposed to specifically HP) switch, then not all models have hardware health sensors.

What is the model?
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