Comments 'View More' is Frustrating

monitoringlife Kevin has covered this in previous threads I believe. The reason we don't enable endless scroll is because it would slow down the page and make it that much more frustrating for users. We're likely to lose engagement if it takes twice as long to load the page so you can understand why from a UX/UI perspective we're not open to turning this on. When it comes to the monthly mission comments, I understand your frustration, but the best recommendation I can make is to go to the top of the comments and switch it to Newest. This way you can make sure you have the latest comments on the thread and you don't miss anything. Yes, you will have to do this every time you load the page, but it's byfar the easiest way to stay updated.

Totally get the dilemma (we monitor page load as well as an impact measure).  I have been doing 'newest' on the monthly missions.  Wish there was a 'load more' and a 'load all'.

Totally get the dilemma (we monitor page load as well as an impact measure).  I have been doing 'newest' on the monthly missions.  Wish there was a 'load more' and a 'load all'.

Totally - but the platform developers are seeing it more from a "what will keep people on the site" lens, and they have to measure which is the lesser of 2 evils - continuously having to click load more vs. slow page loads. Clearly they think the latter is worse. I think they see the former as not so bad because you also have the Newest option. We don't have anything to make the slow load times any better.