• Before the decade ends, show us your Orion Maps AND answer a few questions about them -- for 500 THWACK points!

    Between sharing your Network Atlas maps and Worldwide maps, you've all helped us out as we continue to improve the Orion maps. Which is why we want MORE! Show us your Orion Maps (or at least the ones you cannot live w...
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    created by kbongi
  • Show us your Network Atlas maps!

    The User Experience group wants to see examples of the maps you build using Network Atlas. We also want to know: What do you like about Network Atlas? What challenges, frustrations or issues do you have with it?--Show...
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    last modified by kbongi
  • Is SolarWinds Premier Support worth it?

    I have been hearing a lot about this SW Premier Support and I hear some good and bad news. Also, I am getting lots of noise from reddit of how bad their experience with the current Support Offering.   In any cas...
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    last modified by lhardswgeek
  • Sneak peek at designs + THWACK points: Flat file ingestion with Log Analyzer

    Hello!   The User Experience (UX) team is working on designs to support flat files with Log Analyzer (think custom logs, Apache web logs, etc.).   If you have an hour to spare next week (11-15 November), l...
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    last modified by ashley.orr
  • How to delete a map that is a unknown map in an unknown state in Atlas

    Hi   I have a question please. I have a map with maps inside of it. One of the Engineers deleted the maps and now I have a map with unknown maps. Using atlas to build and update the maps. Running 2019.4 RC2. It ...
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    last modified by kevindk
  • Closed:  Log Analyzer users: Have 5 min? Take a quick survey for 500 THWACK points

    *Thank you everyone who participated in this survey! Your THWACK points are on their way.*   This short survey will help us understand how you search and filter through your log entries. If you're looking for a ...
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    last modified by ashley.orr
  • Monitoring Azure? Let's chat!

    Hi Everyone!   We're looking to get some feedback from people who have Azure environments, workloads, and applications that they're looking to monitor.   Answer the questions below and email me your respon...
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    last modified by ccousineau
  • Blue Flame Tee on Thwack store only showing XXXL size

    Hello.  Will there there be an XL size of the Blue Flame Tee on the Thwack Shop soon?  Or is this a glitch?   Thank you.
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    last modified by bluthru
  • Show us your Worldwide Maps -- for 500 THWACK points!

    Hi! It has been awhile since we asked you to Show us your Network Atlas maps! We want to check back in and focus on Worldwide Maps this time.   The User Experience group wants to see examples of the Worldwide M...
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    created by kbongi
  • Are you attending VMworld in San Francisco next week? If so, come say hi!

    That's right, we are real! If you're interested in meeting kbongi and learning about the SolarWinds User Experience team, stop by. Or if you've done activities with the UX team before, come say hi so we have a face to...
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    last modified by kbongi
  • Pingdom

    any KB's on Pingdom?
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    created by topkick
  • Any Passportal users out there?

    Hi peeps,  I'm looking to speak with any Passportal users who can spend an hour on a call with me and others from Passportal to talk about why you bought the product, what you like about it, and what you'd like t...
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    last modified by Kellie Mecham
  • Cancel Account

    Hi , How can I cancel my account ? I have not used this for years and would like to cancel .     Thanks.
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    last modified by vin099
  • Export Page to PDF - NTA Netflow Endpoint

    I am trying to find the print to pdf option or export to pdf option on the NTA Netflow Endpoint. There is no option to click on export to PDF as I need to send the info to management.
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    last modified by kevindk
  • Calling all SolarWinds MSP users!!!

    Hi all, I'm trying to understand if there are any SolarWinds MSP users out here in THWACKland.  If you use any of the products for managed service providers (SolarWinds RMM, SolarWinds n-Central, any of the MSP s...
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    created by Kellie Mecham
  • Virtual Class enhancement requests to enahnce the User Experience

    For the Virtual Classrooms I have a couple of suggestions:   All the Virtual classroom offerings should be available in a calendar view so that you can see which are available by date and time that you have avai...
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    last modified by pqq4
  • SolarWinds Support Case Not working

    I have been trying to open a new case for the Engineers tool-set for the past 4 hours  on Tuesday 8/13/19 and every time I try and create a new case I keep getting the following error   With the Support C...
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    last modified by kavana33
  • Take this short questionnaire about server and network device configurations for 500 THWACK points!

    If you are in any way responsible for managing or monitoring your server and/or network device configurations, we want to hear from you! This short questionnaire will help us understand more about you, the tools you u...
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    last modified by kbongi
  • Calling all network admins/engineers: How do you troubleshoot application issues?

    Hello!   The User Experience (UX) team is looking to better understand how network admins and engineers troubleshoot application issues. We'd like to explore your common use cases for troubleshooting application...
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    last modified by ashley.orr
  • Netflow NTA Application Settings and Service Ports, needs a copy option

    Most of the SolarWinds products, at least recent releases, will not let you change or delete the default defined policies, rules, ports, etc... They require you to copy and modify.   However in the Netflow NTA A...
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    last modified by pqq4