I ran into a fellow who tried to pronounce "Duluth" as best he could without ever hearing a local pronounce it. "DULL-eth" was as close as he could figure it to be. I helped him: "d' LOOTH" is how locals say it.
I have used quite a few monitoring tools over the years and am still using Solarwinds as one of the primary ones. Since 2003 about every 18 months we onboard a new staff person and it has been pretty easy to get them up to speed on our monitoring suite.