Unable to login into SolarWinds Console.

Hi there, that seems to be a wrong password for the admin account. This could be just not knowing the correct password or if you upgraded from a few versions back (I would need to check to see exactly which version) where we implemented strong passwords, there was I believe a 30 day window to upgrade the passwords for any standard Orion account already present before upgrading. This isn't the likely issue but is possible, depending on if you were running an older version and if you upgraded recently.

Do you have another account that has admin rights? It can be an Orion account or a Windows AD account, just needs to have Administrator Rights. You can log on with that account and reset the admin password. 

If not, there are other options, but let's start with that one. 

"Hi there! To assist with your SolarWinds Orion Web Console login issue, could you provide more details or the snapshot you mentioned? This will help us better understand and troubleshoot the problem. Thanks!"#Unternehmen verkaufen

what are other ways please help

If in your environment have multiple account and the case you forgot one of the account password, you can change the password in the dbo.credential with database manager and copy the hash & salt from the credential that you remember the password.

The Password will be the same to the password from the credential you copy the hash & salt from.

The above screenshot is from our test environment. So we have remove the installation and perform a fresh installation.

This problem comes from two months ago

I am also experiencing a login issue and below is the screenshot. What could cause this? This is an AD account