• State Not Answered
  • Replies 2 replies
  • Subscribers 428 subscribers
  • Views 214 views
  • Users 0 members are here
Options
Related

External vCenter added (successfully) to monitoring, doesn't appear in Virtualization Pooling Settings

Zwonimir

I was given the task of adding an external vCenter, located in another domain, to SolarWinds monitoring. There is no trust relationship between the domains.

I created a new local account in vCenter, added even the administrator role to it. On the firewall in my domain, I unblocked traffic on port 443 from pooling node to vCenter and vice versa. In addition, during troubleshooting I unblocked port 161, 80 and 5989 from pooling node to vCenter. Unfortunately, SolarWinds, after adding the vCenter to monitoring (successfully), displays a summary, then nowhere does this new vCenter show....

  • 0

    Hi,

    Here are some steps you could take:
    1. Verify Credential Permissions: Although you used an administrator role, confirm within vCenter that the local account you created has the necessary permissions applied correctly, especially the Read-Only and Browse Datastore permissions.
    2. Check Polling Method: Navigate in the SolarWinds Platform Web Console to Settings > All Settings > Manage Virtual Devices (under Node & Group Management) > VMware tab. Select your vCenter and check the Polling Method. Ensure it is set to VMAN Orion (Recommended)
    3. Confirm ICMP is Enabled: Verify that ICMP is not blocked by firewalls or network configurations between your SolarWinds polling node and the vCenter server.
    4. Review Firewall Rules: Re-verify that firewall rules allow bi-directional traffic on port 443 between the polling node and the vCenter.
  • 0

    Nino's point 3 is where I expect you're stuck

    You can add as a node and as a vcenter, and the latter is what shows up in the virtualization summary

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 200,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

SolarWinds Customer Success Center Certification SolarWinds Lab Link Customer Portal
About THWACK SolarWinds Blog Federal & Government Edit Settings Free Tools & Trials
Legal Documents Terms of Use Privacy California Privacy Rights Security Information
©2021 SolarWinds Worldwide, LLC. All Rights Reserved.