Solarwinds diagnostics gets stuck

I'm assuming you get the same from the UI
Settings -> My Deployment -> Diagnostics tab

Probably best to log a SR with Support.

got stuck here at the same place too...i was able to fix it though. Thanks

So what did you do to fix it?

what you did to fix ?

I checked in the logs, strangely SW admin service on 2 other Additional pollers were hung , i guess, I restarted the admin service on those 2 server, then the diagnostics completed , without error

I checked in the logs, strangely SW admin service on 2 other Additional pollers were hung , i guess, I restarted the admin service on those 2 server, then the diagnostics completed , without error

Is there an example of a log file related to a hung SolarWinds Admin service?

They show as error in logs....

good move!

I agree. Reading through the errors and issues, you should consider contacting support. If you have a successful Diagnostics, be sure to tell them and they'll give you a secure link to upload. If not,they can assist you with that issue as well.