Issue installing free version of SFTP Server

Question

Hi Solarwinds, I downloaded the free SFTP installer today. The package was delivered as a zip file with one file SftpServerInstaller.msi. The MSI file fails to install on my PC running Windows 10 with error message "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package". I tried on a few different PCs but to no avail. I have administrator rights on all the machines. I can install other software without issue. 
 Could you please check if the download package contains the right installer file? Thank you. 
 Best regards, 
 Viet

TuesdayRain · Accepted Answer

vdnguyen 
 I had the same issue and this are the steps I did. 
 
 Unzip the file 
 Using 7ip I extracted the msi installer 
 Install using the extracted file.

Sorry I'm having problem attaching pics here.

donrobert5 · Answer

Try this. https://winaero.com/how-to-unblock-files-downloaded-from-the-internet-in-windows-11/amp/ However, I would also like you to create a ticket under support. 
 I would also recommend for you to send an email to psirt@solarwinds.com . www.solarwinds.com/information-security

jaydona · Answer

I just downloaded the latest version and had the same issue as above. I opened 7zip, navigated to the .MSI file and Right Click > Open Inside, this showed that there was an MSI inside the MSI. Extracting that second MSI and running it worked fine.

Issue installing free version of SFTP Server

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