I just got started using this and have not had it work yet, with the above error. The log file for the program shows that it can see all of the CDR records on the FTP site, but when I parses them, it shows the following error:
2013-02-20 16:10:01,817  ERROR SolarWinds.FreeTools.Logging.Logger - Cannot parse data from csv: System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
at System.Guid..ctor(String g)
at VoIPHelpersLib.CdrCmrCsvFileReader.CreateCommonTableRow(DataTable table, IEnumerable`1 headers, CsvReader csv)
at VoIPHelpersLib.CdrCmrCsvFileReader.CreateCdrTableRow(DataTable table, IEnumerable`1 headers, CsvReader csv, Int32 ccmMonitoringId, IDictionary`2 deviceNameRegionPairs, String filename, TimeSpan filter)
It does this for every CDR record....anyone have any ideas on how to fix this or why the Record Tracker is having trouble reading the files?