Chicago, Illinois: October 23-24, 2019

Description

DATE, LOCATION & HOTEL ACCOMMODATIONS

Wednesday, October 23, 2019, 9:00 AM - 5:00 PM CT

Thursday, October 24, 2019, 9:00 AM - 4:00 PM CT

 

Hyatt Regency Deerfield

1750 Lake Cook Road

Deerfield, Illinois, 60015

[T] (888) 421-1442

 

SolarWinds is pleased to offer our negotiated room rate at Hyatt Regency Deerfield for $189 per night + taxes/fees.

Reservations will be accepted for our room block until October 10, 2019.

Click here to book your reservation >>

MEET THE PRESENTERS

Kevin M. Sparenberg
Technical Content Manager, SWUG Master

Leon Adato

Head Geek

Kellie Mecham
User Experience Researcher

Kathleen Walker

Director, Product Marketing

Zack Mutchler
Monitoring Engineer

Mike Driskell

Technical Advisor

Chris O'Brien

Group Product Manager

Jim Hansen

VP of Product, Application Management

Craig McDonald

VP, Product Strategy

 

SESSIONS

Agenda & presenters are subject to change.

TIME (CT)DAY 1 SESSIONS
8:00 – 9:00 amDoors Open and Continental Breakfast
9:00 – 9:30 amKeynote: Tactics for Humans | Kevin M. Sparenberg, SWUG Master
Learn what your job truly encompasses as an IT professional in this enlightening keynote. Pivot your thinking, leverage your relationships, and embrace your goals as we provide you with the tools and techniques to be the IT pro we all know you are.
9:30 – 10:00 amMonitoring as a Discipline | Leon Adato, Head Geek™
In this talk we’ll take a look at state-of-the-art monitoring techniques and discuss their application to... well, your applications. We’ll look at the skills, processes, and mindset of becoming a monitoring engineer and how sometimes it’s worth calling in a specialist rather than trying it yourself.
10:00 – 10:45 amWhat’s New in Network Management? | Chris O’Brien, Group Product Manager, Network Management
Learn about the latest and greatest technology in the portfolio of network tools you know and love. And for the first time, hear some of the painful stories that got our team JAZZED about building new tech.
10:45 – 11:00 amSnack/Refreshment Break
11:00 – 11:30 amA Picture’s Worth 1,000 Words: Visual Root Cause Analysis | Craig McDonald, VP, Product Strategy
Troubleshooting system and application problems comes down to knowledge: knowledge of what service is talking to what resource, what hypervisor is hosting the compute layer, what storage is attached to what server. Learn how SolarWinds is helping keep this information up to date and quickly surface problems in your infrastructure, thereby saving you time in troubleshooting.
11:30 – 12:00 pmPartnering for Success: Help Me Help You | Ashelena Leveille, Customer Success Program Manager
Your company relies on you for a successful SolarWinds deployment. Help me help you spend less time digging through resources to find answers to your critical questions. We’ll expose new pathways to help get you the information you need, when you need it to level up your SolarWinds game.
12:00 – 1:00 pmLunch
1:15 – 2:00 pmHow I Inherited Orion and Learned to Love Monitoring
Dave Lando | Sr. Systems Admin, EVERSANA
Are you starting a new job or at an existing job and are presented the opportunity to be the SolarWinds Administrator and have never touched SolarWinds before? You log in for the first time and see alerts going off, the software hasn’t been updated in over a year, and overall stability is a question. What do you do? THWACK® MVP David Lando is going to share his story of how he went from SolarWinds greenhorn to blackbelt at EVERSANA, where he’s still working on his metaphors.
I Am SWQL and So Can You!
Zack Mutchler | Monitoring Engineer
Feelings of longing (for data) got you down? Have you always wanted to create a nifty Custom Query widget, but aren’t sure where to begin? Does the mere mention of “SDK” leave you in cold sweats? Understanding the first step into the unknown is the hardest. This session will focus on introducing you to the venerable SolarWinds SDK and show you the basic data structures and syntax used by some of the most popular posts on THWACK. Get ready to gain a +2 to your Intelligence modifier adventurer!
BYOQ - Bring Your Own Questions
SolarWinds Staff & Community Members
Harness the power of the THWACK community in person and bring your questions to our team. From MSP, to enterprise monitoring, to DevOps, experts and community members will be present to answer your burning questions. Do you want recommendations on migrating to a hybrid cloud? Do you need help with a report for your manager? Do you need to bounce an idea off a monitoring professional? Then this is the time and place for you. No question too big or small.
2:00 – 2:45 pmHow I Inherited Orion and Learned to Love Monitoring
Dave Lando | Sr. Systems Admin, EVERSANA
I Am SWQL and So Can You!
Zack Mutchler | Monitoring Engineer
2:45 – 3:15 pmSnack/Refreshment Break
3:15 – 4:00 pmKnowing When to Upgrade, Migrate, or Scale Out
Mike Driskell | Technical Advisor
Migrating your monitoring infrastructure to new hardware doesn’t have to be daunting. There are professionals and resources out there to help. In this session we’ll bring in some of our technical experts and MVPs to help you understand when and how to upgrade, migrate, or scale out.
The Island of Misfit Tools
Leon Adato | Head Geek
You wouldn’t use a screwdriver to set a nail in wood, nor would you use a hammer to install tile in your bathroom. Having the right tool for the right job is paramount to get the results you need. Join this session as we open the SolarWinds toolbox and show you some of the often-overlooked tools you can easily add to your collection.
4:00 – 4:45 pmKnowing When to Upgrade, Migrate, or Scale Out
Mike Driskell | Technical Advisor
The Island of Misfit Tools
Leon Adato | Head Geek
4:45 – 5:00 pmDay 1 Wrap & Prizes Raffle
5:00 – 7:00 pmRaffle & Drinks Reception

 

 

TIME (CT)DAY 2 SESSIONS
8:00 – 9:00 AMDoors Open and Continental Breakfast
9:00 – 9:30 AMKeynote: Technical Empathy | Leon Adato, Head Geek
The terms “usability,” “intuitive,” and even “innovation” are inextricably linked with the perspective of the recipient, not the creator. Do we understand how the intended recipient of our DevOps goodness thinks? Do we know not only what they want, but how they want it? I’ll define what technical empathy is; describe how having it enhances our design choices, smooths the road to execution, and leads to better outcomes; and provide ideas on how developers and engineers can build technical empathy in themselves and foster it within teams.
9:30 – 10:00 amThe SolarWinds Development Lifecycle | Kellie Mecham, Sr. User Experience Researcher & Chris O’Brien, Group Product Manager, Network Management
Have ideas for features or improvements? We want to know. Join us to learn how SolarWinds incorporates user feedback in every stage of the development cycle. See real examples of customer feedback and the changes it caused in product. Finally, get your chance to provide feedback live or get plugged in to provide feedback on problems you want solved.
10:00 – 10:45 AMTwo Sides of the Same Coin: Application Health and Performance From the User and Infrastructure Perspective | Jim Hansen, VP of Product, Application Management
We’re smack dab in the middle of a digitalization era, and it’s becoming increasingly challenging to effectively monitor the health and performance of our applications spanning hybrid cloud and on-premises infrastructures. In this session, we’ll show you how the Application Performance Management portfolio of products can help you overcome this challenge to deliver a positive end-user experience.
10:45 – 11:00 AMSnack/Refreshment Break
11:00 – 11:30 AMSecurity Is Your Job, Too | Kathleen Walker, Director, Product Marketing
The IT threat landscape is changing constantly, and most companies don’t have the luxury of a dedicated security team. Even if they do, the only way to keep your company safe is if everyone considers security part of their job. In this session we’ll show you ways to lower your risk when budgets are tight—and ways to protect against ransomware, insider threats, account takeover, and more.
11:30 – 12:00 PMCommunity Pick!
12:00 – 1:00 PMLunch
1:15 – 2:00 PMYour Dashboards Are (Still) Bad:
And You Should (Still) Feel Bad
Nick Zourdos | Network Admin, National Heritage Academies
It’s easy to make a bad dashboard, but it’s also easy to make a good one. In this session we will discuss the tools and features within the SolarWinds Orion® Platform to help you create informative, efficient, and sharp-looking dashboards. We’ll also look at the fundamentals of what makes up a quality dashboard, discuss some exciting new features to the Orion Platform, and take a peek at what the THWACK community has to offer to help us customize our dashboards even further.
Let’s Talk About Ransomware
Kathleen Walker | Director, Product Marketing
Over the last few years, ransomware has been all over the news and for good reason. It’s turned into a multi-billion-dollar crime. Environments of all sizes have been targets. Anyone from the largest corporations to small organizations could be the next victim. In this session we’ll discuss the possible attack vectors, how user training can help, security solutions to assist, and strategies for business recovery. We hope your organization is never a target, but if you are, we want you to have all the information and preparation possible.
Bring Your Own Questions (BYOQ)
SolarWinds Staff and Community Members
Harness the power of the THWACK community in person and bring your questions to our team. From MSP, to enterprise monitoring, to DevOps: experts and community members will be present to answer your burning questions. Do you want recommendations on migrating to hybrid-cloud? Do you need help with a report for your manager? Did you need to bounce an idea off a monitoring professional? Then this is the time and place for you. No question too big or small.
2:00 – 2:45 PMYour Dashboards Are (Still) Bad:
And You Should (Still) Feel Bad
Nick Zourdos | Network Admin, National Heritage Academies
Let’s Talk About Ransomware
Kathleen Walker | Director, Product Marketing
2:45 – 3:15 PMSnack/Refreshment Break
3:15 – 4:00 PMTuning Your Alerts | Kevin M. Sparenberg, SWUG Master
Did you receive an alert that doesn’t need your attention? Why? We’ll be talking about the proper way to think about alerting in your environment. Not everything needs your immediate attention. Stop the onslaught of messages taking time and stealing productivity. After all, if everything’s critical, then nothing’s critical.
4:00 PMGrand Raffle & Closing Remarks

When and Where

  • Start Time:

    Oct 23, 2019 9:00 AM CDT (America/Chicago)
  • End Time:

    Oct 24, 2019 4:00 PM CDT (America/Chicago)
  • Location:

    Hyatt Regency Deerfield, 1750 Lake Cook Road, Deerfield, Illinoi
  • Country:

    United States

Event Info

  • Event Type:

    Conference
  • Language:

    English
  • Event Visibility & Attendance Policy:

    Open

Contact Info

Comments

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