I am using NCM7.2.2 to download a cisco switch config from the web console. When I go try to download it, I get the message that the connection was refused the by the switch IP address. I have tried to rediscover the node using the SNMPv3 credentials again. I am however, able to download the configs from Engineers toolset, just not the webconsole.
I enabled Session tracing and this is the error that I'm getting:
[3/6/2014 7:22:01 PM] UseCustomMorePromptBehaviour: False
[3/6/2014 7:22:01 PM] MorePromptKey:
[3/6/2014 7:22:01 PM] Login Attempts: 1
[3/6/2014 7:22:01 PM] Custom UserName Prompt:
[3/6/2014 7:22:01 PM] Device Template: Cisco IOS-1.3.6.1.4.1.9.ConfigMgmt-Commands
[3/6/2014 7:22:01 PM] System Name: 01csw2.rc.era.nara.us
[3/6/2014 7:22:01 PM] System Description: Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 15.0(2)SE, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Sat 28-Jul-12 00:16 by prod_rel_team
[3/6/2014 7:22:01 PM] System OID: 1.3.6.1.4.1.9.1.516
[3/6/2014 7:22:01 PM] OS Image: C3750-IPBASEK9-M
[3/6/2014 7:22:01 PM] OS Version: 15.0(2)SE, RELEASE SOFTWARE (fc1)
[3/6/2014 7:22:01 PM] Menu-Based mode=False
[3/6/2014 7:22:01 PM] FreezeLoginForPreCommands mode= False
[3/6/2014 7:22:01 PM] FISP mode= False
[3/6/2014 7:22:01 PM]
-->StateChange: Connecting to server<--
[3/6/2014 7:22:02 PM] Solarwinds.Net SWTelnet9 Version 9.0.27
[3/6/2014 7:22:02 PM] Connected! The requested connection has been refused by the remote host.
[3/6/2014 7:22:02 PM]
-->StateChange: Disconnected from server<--
[3/6/2014 7:22:02 PM] Disconnected - From: [Switch IP Address]
Hi 1ashgarg,
Have you configured the device in NCM to use the same protocol (telnet/SSH) and port as in Engineering toolset?
Regards,
Jiri
The NCM devices were discovered using SNMPv3, and Engineering toolset also used SNMPv3. Do I need to change the device information?
It looks like you are trying to download your configs with the login credentials and not SNMP. It looks like youe default login is trying to use Telnet to log in. Either change it to SSH if you block telnet or change the request Configs Using to reflect SNMP. Edit the properties and under NCM properties you will see something like this:
Select the dropdown for Request Configs Using and Select SNMP (or SSH1 of SSH2):
If you select SSH the Transfer Configs using will automagicly change to TFTP:
You can change the Global Settings here:
That worked, thank you so much!
This document was generated from the following discussion: Connection refused during Cisco config download