SolarWinds Offline License Activation using the Orion License Manager (Web based license manager)

Version 3

    If you are evaluating a SolarWinds product, these instructions will show you how to update your license information if you are in an environment with no internet connection - using the license manager inside the SolarWinds console.

     

    • Go to Settings
    • Choose All Settings
    • Go to the Details section
    • Click on License Manager

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    • Choose the product you want to license
    • Click on either of the Active buttons

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    • In the next window you can get your Machine ID and copy it, this is the information that needs to be sent to us

    Your key  will look similar to this…. [W01E-C4XU-YW26-RPXG-4SUN-83QJ-23ZJ-XYNN-DNAA-ER1F-W2YE-086E-MT4C-003U-002P000Z-03S0]

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    Each product will have its own Machine ID, so you will need to get each key and send it to your sales rep.

     

    If extending the license on multiple products, I would recommend putting the product name in front of the key to avoid any confusion:

    NPM - xxxx-xxxx-…..

    NCM - xxxx-xxxx-…..

              NTA - xxxx-xxxx-…..

     

    Importing the License File

    • You will get a license file back from us via email
    • Copy the file to the server
    • Open the SolarWinds console and to the License Manager
    • Choose the product
    • Click on Activate

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    • Click Next

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    • Click Next - since this is an evaluation installation, there is no need to go to the customer portal - this is if only if you own the product and have an active license

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    • Browse to the license file
    • Click Activate

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    • It will tell you the license was update successfully, show it is a temporary key and the expiration date

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