WebHelpdesk unreachable in IE 11 after rollup patch 3161608 is installed on Windows 7

Version 1

    WebHelpdesk unreachable in IE 11 after rollup patch 3161608 is installed on Windows 7. The fix for this is to edit the tomcat_server_template.xml file and add the following lines to the cipher suites:

    TLS_DHE_RSA_WITH_AES_256_CBC_SHA

    TLS_DHE_RSA_WITH_AES_128_CBC_SHA

     

    **these were the new cipher orders added to Windows 7 for the rollup. Hope this helps anyone experiencing the issue.