Hello thwack-Community!
In this Article I'll describe an issue with one Windows Update and NPM which can save a lot of work searching for a failure reason.
But first some details about my installation:
- Network Performance Monitor v11.5.2
- Network Configuration Management v7.4
- Netflow Traffic Analyzer v4.1.1
- User Device Tracker v3.2.2
- Quality of Experience v2.0
- Orion Platform v2015.1.2
Its all on the same server, but its a powerful VM.
- System: Windows Server 2008R2
Now the Problem: Last week, i connected via RDP to the Server an mentioned that the CPU Load was permanently at 100%. I thought this could be normal, maybe there is a maintenance running.
But it lasts during the next few hours and until the next day. After a few attempts reinstalling some Services there was no improvement.
Further there were problems with the Webportal:
So there was no endpoint listening at net.tcp(...). I wondered what that mean but found nothing which worked.
The case was quickly processed by a SolarWinds technician.
He wrote that the Windows Update removed the Microsoft Visual C++ Redistributable 2013 (x86) lately.
So i reinstalled the vcredist.exe which can be foun here: https://www.microsoft.com/en-ie/download/details.aspx?id=40784
And that fixed my Problem. After one restart everything went on like it was before.
So i saved a lot of work searching for the failure reason.
Unfortunately i dont know which Windows Update triggered that issue, maybe some of you know it then please let me know and will add it.
Have a nice week!
Best Regards