Version 11

    SolarWinds Current Support and Documentation for Single Sign On (SSO), Smart Card:  As of 27 July 2018

     

    SolarWinds Orion© Suite 2017 and Higher

    Guide: Setup Smart Card (CAC/PKI) User Authentication and STIG Securing for Orion 2017.1+

    Legacy Guide: : Setup SSL and Enable Smart Card (CAC/PKI) User Authentication for SolarWinds Orion© Suite 2010-2016 (Legacy)

     

    Orion© Product Modules:

    Network Performance Monitor

    NetFlow Traffic Analyzer

    Network Configuration Manager

    Voip & Network Quality Monitor

    User Device Tracker

    IP Address Manager

    Database Performance Analyzer (Orion Module only)

    Server & Application Monitor

    Web Performance Monitor

    Virtualization Manager

    Storage Resource Manager

    Log Manager for Orion


    Web Performance Monitor can "run as" Domain Account with Certificate authentication to login to any website similar to how Users authenticate with Smart Cards.

         Guide: WPM: Create Website Recording with Certificate Authentication

     

    DameWare

    Smart Card supported version 5.5+

    Smart Card Multiple Certificate Supported version 10+

                       Note: When connecting, change Authentication to Smart Card Logon, enter your user ID, PIN, and Domain. If no user ID is entered, the default certificate will be used.

    About Smart Card requirements - SolarWinds Help and Support

    Smart Card authentication - SolarWinds Help and Support

     

    Recommended Additional Guides:

                Known Issues with Smart Card Authentication

    DameWare has identified the following known issues with Smart Card authentication.

    Smart Card Authentication Fails Immediately After Startup

    Smart Card authentication fails immediately after the remote system starts up because the remote system has not yet started the TCP service. Similarly, if the remote system has not started any of the following services, Smart Card authentication may fail:

        • Smart Card Services (SCardSvr)
        • Server Service
        • NetLogon Service

    To resolve this issue, give remote systems a short period to start the requisite services before you try to connect using Smart Card authentication. If you are trying to connect after sending a Mini Remote Control ping to the remote system, enter an appropriate value in the Connect Delay field on the Mini Remote Control Ping dialog. For additional information, see MRC Ping dialog.

     

    Log & Event Manager

    Smart Card Supported since version 6.3.1

    Set up single sign-on (SSO) in LEM - SolarWinds Help and Support

     

    Database Performance Analyzer

    Smart Card Support for all versions, Smart Card support also in the Orion© Integration Module.

    Configure DPA for Single Sign-On (SSO) - SolarWinds Help and Support

         Note: Solarwinds will ONLY support the product specific configuration for SSO and NOT the configuration of Kerberos, card setup, or configuring browser to work with Single-Sign-On, etc.

     

    Web Help Desk

    Smart Card supported since version 12.2

    Configure Web Help Desk 12.2 for Common Access Card (CAC) systems - SolarWinds Help and Support

         Note: Solarwinds will ONLY support the product specific configuration for SSO and NOT the configuration of Kerberos, card setup, or configuring browser to work with Single-Sign-On, etc.