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What We're Working on for Web Help Desk (WHD) - Updated January, 2020

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WHD 12.6 has shipped and we're hard at work building the next release.  Here's what we're working on, in no particular order:

  • iOS Application updates (create Ticket, re-assign ticket)
  • Modern authentication support for WHD with Office 365
  • Client UI Re-Work - Next Gen UI (as recently performed on Dashboards)
  • Defect Fixes