Version 2

    I'm very excited to announce we have new release of VNQM 4.2 with native support for Avaya (Red) communication managers and call quality monitoring and troubleshooting. This version of VNQM brings most wanted features by VoIP pros who were looking for a software for Avaya real call quality troubleshooting. Features, which may sound as a fundamental functionality but existing solutions on the market simply didn't have them.


    Here is the short list of what's included in VNQM 4.2:


    • Support for Avaya VoIP call troubleshooting and monitoring
      • CDR and CQR monitoring of 1:1 and conference VoIP calls
      • MOS, Jitter, Latency, and end-point quality metrics information
      • Visualization of call signaling
      • Automatic region recognition and call grouping
      • Call manager failed calls and calls quality statistics
      • Avaya Gateway detection during call signaling phase
      • Reporting and alerting for Avaya VoIP CDR/CQR metrics
    • Call Manager phone registration resource with full text search and other new features
    • Support for Cisco Call Manager v10.x

    avaya summary.png




    In order to see your Avaya calls in VNQM, you need to complete just three simple steps:


    1. Add your Avaya communication server as a node and communication manager into VNQM, here is how:
        -  Go to "VoIP & Network Quality Settings" Page -> "Add Call Manager Nodes" and follow the instructions on the page. In the Advanced Section of the wizard, select SSH Auto protocol, and port 5022 - those are default values on Avaya.
    2. Make sure your Avaya Communication Manager can emit CDR/CQR data. Here is a simple tutorial how to configure Avaya CM
    3. Do a search on VNQM Search page:


    And see details for each respective call:

    VNQM v4.2 Release Notes


    This version is already waiting for download & upgrade on customer portal