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    SolarWinds® You Don’t Know thwack®! Sweepstakes: 

    Official Rules


    No Purchase Necessary.  A Purchase Will Not Increase Your Chances of Winning. 

    Eligibility:  The SolarWinds Explore the thwack Stash! Sweepstakes is open only to legal residents of Canada and the United States who are eighteen (18) years of age or older. Employees of SolarWinds Worldwide, LLC or other companies associated with the promotion of the Sweepstakes, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Sweepstakes is subject to federal, state, and local laws and regulations and is void where prohibited.

    Sponsor:  The Sweepstakes is sponsored by SolarWinds Worldwide, LLC, 3711 South MoPac Expressway, Building Two, Austin, Texas 78746 (the “Sponsor”).

    Agreement to Official Rules:  Participation in the Sweepstakes constitutes entrant’s full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding.  Being eligible for a prize is contingent upon fulfilling all requirements set forth herein and the number of participants that enter the Sweepstakes.

    Entry Period:  The Sweepstakes begins at 5:00 p.m. CDT on September 26, 2013 and ends at 5:00 p.m. CDT on October 31, 2013.  Entries submitted before or after the Entry Period will not be eligible for the Sweepstakes.

    How to Enter:  Click on Sweepstakes link on and complete the following tasks:

    • Create a thwack account
    • Download a product extension from Content Exchange on
    • Vote on an idea
    • "Like" a discussion
    • Bookmark the “What We're Working on” Post
    • Read a Product Blog and a Geek Speak Blog

    Entrants who complete all of the above tasks will receive one thousand five hundred (1,000) thwack points.  Entrants who complete the tasks during the entry period and have joined thwack between 5:00 p.m. CDT on August 27, 2013 and 5:00 p.m. on October 31, 2013, will receive one (1) entry in a random drawing for one of ten (10) available prizes. Any entries attempted through the use of agencies or robotic, repetitive, automatic, programmed, or similar methods will be void. 

    Drawing:  On Friday, November 1, 2013, Sponsor will select ten (10) potential winners in a random drawing of all entries received during the Entry Period to win the prize.  The odds of being selected depend on the number of entries received for the applicable drawing.

    Prizes Available: 

    Winner.  On November 1, 2013, ten (10) winners will be selected to receive a Samsung® Chromebook™ 3G with an approximate value of $329.99.  This decision will be final, except as noted herein.  The odds of being selected depend on the number of eligible entries received. Any prize details not specified above will be determined by the Sponsor in its sole discretion. The prize is not transferable or refundable and must be accepted as awarded.  No cash or other substitution may be made, except by the Sponsor, who reserves the right to substitute a prize with another prize of equal or greater value if the prize is not available for any reason as determined by the Sponsor in its sole discretion.  The winner is responsible for taxes and any and all other costs and expenses not listed above.

    Thwack Points.  Entrants who complete all of the tasks during the Entry Period will receive one thousand five hundred (1,500) thwack points. Thwack points may be redeemed on the thwack store for the items displayed thereon.

    Potential Prize Recipient Requirements:  Any potential prize recipient may be required to complete and return an affidavit of eligibility and liability/publicity release (the “Affidavit/Release”) within seven (7) days of being notified.  If a potential recipient fails to sign and return the Affidavit/Release within the required time period, he/she will forfeit the prize and the next entrant to be deemed to have properly submitted an entry may be selected in his/her place in a random drawing of all entries received. 

    Entrant’s Representations and Warranties:  By entering this Sweepstakes, Entrant represents and warrants:

    Entrant also waives any intellectual property rights, privacy or publicity rights, moral rights, or any other legal right Entrant may have acquired in the content submitted or its elements, if any; and Entrant waives any claim and agrees not to assert any claim against Sponsor, its licensees, or affiliated or related companies for their use of the content submitted.  No further permissions, consents or payments are required from or to Entrant or any third party in connection with the use by Sponsor of the rights granted hereunder, there is and will not be any agreement with a third party that may in any way interfere with Sponsor’s rights under this license, and such rights are and shall be free and clear of any and all claims, rights and obligations whatsoever.

    Entrant represents and warrants that any content submitted is an original work created by the Entrant and does not infringe on any intellectual property, privacy, or publicity rights or any other legal or moral rights of a third party. Any content submitted is not offensive to the community (for example, the content does not promote racism, bigotry, hatred or physical harm of any kind against any group or individual).  The content is not harmful to minors, does not harass or advocate harassment of another person, does not promote information that is false, misleading, or illegal; does not promote illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; does not contain any confidential information of any kind; does not display pornographic or sexually explicit material of any kind; does not otherwise contain content that could be reasonably seen as inappropriate.

    General Conditions:  In the event that the operation, security, or administration of the Sweepstakes is impaired in any way for any reason, including, but not limited to fraud, virus, or other technical problem, the Sponsor may, in its sole discretion, either (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes in a manner that best conforms to the spirit of these Official Rules or (b) award the prizes at random from among the eligible entries received up to the time of the impairment.  The Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner.  Any attempt by any person to undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law.  Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision. In the event of a dispute as to any online entry, the authorized account holder of the e-mail address used to enter will be deemed to be the entrant.  The “authorized account holder” is the natural person who is assigned to an e-mail address by an Internet access provider, online service provider, or other organization responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

    Release and Limitations of Liability:  By participating in the Sweepstakes, entrants agree to release and hold harmless the Sponsor, its officers, directors, employees, and agents (the “Released Parties”) from and against any claim or cause of action arising out of participation in the Sweepstakes or receipt or use of any prize, including, but not limited to: (a) unauthorized human intervention in the Sweepstakes; (b) printing errors; (c) lost, late, postage-due, misdirected, or undeliverable mail; (d) errors in the administration of the Sweepstakes or the processing of entries; or (e) injury (including death) or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Sweepstakes or receipt of any prize.  Entrant further agrees that in any cause of action, the Released Parties’ liability will be limited to the cost of entering and participating in the Sweepstakes, and in no event shall the Released Parties be liable for attorney’s fees.  Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

    Privacy and Publicity: Except as set forth herein, any information you submit as part of the Sweepstakes will be used for purposes of this Sweepstakes and treated in accordance with Sponsor’s Privacy Policy. Except where prohibited, participation in the Sweepstakes constitutes an entrant’s consent to Sponsor’s use of his/her name, likeness, voice, opinions, biographical information, and state of residence for promotional purposes in any media without further payment or consideration.

    Disputes:  Except where prohibited, entrant agrees that any and all disputes, claims and causes of action arising out of, or connected with, the Sweepstakes or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Texas.  All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrant’s rights and obligations, or the rights and obligations of the Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of Texas, without giving effect to any choice of law or conflict of law rules (whether of Texas or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than Texas.

    Sweepstakes Results:  To request a winner list, send a self-addressed, stamped envelope to:  SolarWinds Worldwide, LLC; thwack Director of Community; Attn: Michael Torok; 3711 South MoPac Expressway; Building Two; Austin, Texas 78746. Requests must be received within four (4) weeks of the end of the Entry Period.

    Terms Subject to Change. Terms are all subject to change by the Sponsors as necessary.