Novell GroupWise Message Transfer Agent (Unix)

Version 2

    This template allows you to check GroupWise Message Transfer Agent (MTA) statistics by retrieving it from MTA's webpage.


    Prerequisites: Perl must be installed on the target server. SNMP installed on the target server and permission to monitor gwmta processes.

    Credentials: Root on target server.


    This template is based on this article: http://www.novell.com/documentation/gw8/gw8_admin/?page=/documentation/gw8/gw8_admin/data/a7q4zpk.html.


    Monitored Components

    Message Transfer Agent: Statistic 1

    This monitor returns different MTA statistics. The returned values are as follows:

         Total Domains – This component returns the total number of domains the MTA links to.

         Closed Domains – This component returns the number of domains that are currently closed.

         Total Post Offices – This component returns the total number of post offices in the domain.

         Closed Post Offices – This component returns the number of post offices that are currently closed.

         Total Gateways – This component returns the total number of gateways in the domain.

         Closed Gateways – This component returns the number of gateways that are currently closed.

        

         Note: You should set correct arguments in the following order:

       perl ${SCRIPT} IP_address,port

         where

       IP_address
    – IP address of target server with installed MTA. By default it uses value ${IP} which will automatically set the IP address of target node;

       port
    – MTA HTTP access port. By default its set to 7180.


         Note: If the monitor returns a value of -1, this can mean that the statistic cannot be found on MTA's web page.

     

    Message Transfer Agent: Statistic 2

    This monitor returns different MTA statistic. The returned values are as follows:

         Total Routed Messages – This component returns the total number of messages successfully routed to the domains, post offices, and gateways serviced by the MTA.

         Routed Messages In Last 10 Minutes – This component returns the number of messages successfully routed to the domains, post offices, and gateways serviced by the MTA in last ten minutes.

         Total Undeliverable Messages – This component returns the total number of messages that could not be delivered to a domain, post office, or gateway. This value should be as low as possible.
         For assistance, see: http://www.novell.com/documentation/gw8/gw8_tsh2/?page=/documentation/gw8/gw8_tsh2/data/h0m5qtmo.html#h6fxfw51.

         Undeliverable Messages In Last 10 Minutes – This component returns the number of messages that could not be delivered to a domain, post office, or gateway in last ten minutes. This value should be as low as possible. For assistance,      see: http://www.novell.com/documentation/gw8/gw8_tsh2/?page=/documentation/gw8/gw8_tsh2/data/h0m5qtmo.html#h6fxfw51.

         Total Errors – This component returns the total number of errors the MTA encounters while processing messages in its input queues. This value should be as low as possible.

         For assistance, see: http://www.novell.com/documentation/gw8/gw8_tsh2/?page=/documentation/gw8/gw8_tsh2/data/h0m5qtmo.html#h2cqddkv.

         Errors In Last 10 Minutes – This component returns the number of errors the MTA encounters while processing messages in its input queues in last ten minutes. This value should be as low as possible.

         For assistance, see: http://www.novell.com/documentation/gw8/gw8_tsh2/?page=/documentation/gw8/gw8_tsh2/data/h0m5qtmo.html#h2cqddkv.

        

         Note: You should set correct arguments in the following order:

       perl ${SCRIPT} IP_address,port

         where

       IP_address
    – IP address of target server with installed MTA. By default it uses value ${IP} which will automatically set the IP address of target node;

       port
    – MTA HTTP access port. By default its set to 7180.

     

         Note: If the monitor returns a value of -1, this can mean that the statistic cannot be found on MTA's web page.

     

    Message Transfer port

    This component monitor tests the ability of a Message Transfer to accept incoming sessions. By default it monitors 7100 TCP port. You should put correct Message Transfer port here, which you set during MTA installation.


    HTTP port

    This component monitor tests the ability of a MTA HTTP access to accept incoming sessions. By default it monitors 7180 TCP port. You should put correct MTA HTTP port here, which you set during MTA installation.


    Process: Message Transfer Agent

    This monitor returns CPU and memory usage of Message Transfer Agent process (gwmta). If this counter is unavailable, there may be problems with SNMP configuration or this process has stopped.


    HTTP Monitor

    This component monitor tests a web server's ability to accept incoming sessions and transmit the requested page. By default it monitors web site on 7180 TCP port.

     

    Portions of this document were originally created by and are excerpted from the following sources:
    Novell Corporation, “Groupwise Documentation,” Copyright © 2012 Novell Corporation.  All rights reserved.
    Available at ftp://disftp.state.ar.us/pub/Netware/GroupWise/Groupwise%206.5%20SP4e/AGENTS/HELP/us/p_status.htm http://www.novell.com/documentation/gw8/gw8_admin/?page=/documentation/gw8/gw8_admin/data/a2zvyc4.html