Citrix XenApp 5.0 Core WMI counters.apm-template

Version 1

    Citrix XenApp 5.0 Core Counters

     

    This template monitors critical events generated by Citrix XenApp 5.0 which may indicate possible service outages or configuration problems. Alerts are set to display descriptions of events as well as the host name.

    Prerequisites: WMI access to the target server.

     

    For more information, see “Requirements for Component Monitors and Templates that use WMI” in the Orion APM Administrator Guide.


    Note: If you find that the Orion APM Citrix XenApp 5.0 Core WMI Counters template is failing because some of the counter names on the Citrix server include “(ms)” at the end of the counter name, whereas the counter names in the template do not, please refer to the following KB article for assistance: http://knowledgebase.solarwinds.com/kb/questions/2192.

    Credentials: RPC access to the target server.

     

    Monitored Components

    Citrix CPU Utilization Mgmt: CPU Entitlement

    This component monitor returns the percentage of CPU availability the Citrix CPU Utilization Management feature has made to the user.

    When this resource is fully utilized, the Citrix CPU Utilization Mgmt feature uses the share/reservation assignment and recent CPU consumption of each user to determine the CPU entitlement of that user. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.


    Citrix CPU Utilization Mgmt: CPU Reservation

    This component monitor returns the percentage of the CPU that is reserved for users using the Citrix CPU Utilization Management feature, if needed.

    A value in the range 1-99 indicates that a CPU reservation is applied. A value of zero indicates that no CPU reservation is being used. When the CPU resource is fully utilized, Citrix CPU Utilization Mgmt uses the reservation when calculating the CPU entitlement of a user.


    Citrix CPU Utilization Mgmt: CPU Shares

    This component monitor returns the percentage of the CPU assigned to a user.

    A value of zero indicates that no CPU shares value is being used. When the CPU resource is fully utilized, Citrix CPU Utilization Mgmt uses the shares value when calculating the CPU entitlement of a user.


    Citrix CPU Utilization Mgmt: CPU Usage

    This component monitor returns the percentage of the CPU being used by a user, averaged over a short period of time. This may be used to identify users who consume significant amounts of CPU resources and to provide CPU usage accounting data. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.

     

    Citrix CPU Utilization Mgmt: Long-term CPU Usage

    This component monitor returns the percentage of the CPU used by a user averaged over a long period of time. On multi-processor machines, the maximum value of the counter is 100% multiplied by the number of logical processors.


    Citrix IMA Networking: Bytes Received/sec

    This component monitor returns the data rate of incoming IMA network traffic.


    Citrix IMA Networking: Bytes Sent/sec

    This component monitor returns the data rate of outgoing IMA network traffic.


    Citrix IMA Networking: Network Connections

    This component monitor returns the number of active network IMA connections to IMA servers.


    Citrix Licensing: Average License Check-In Response Time (ms)

    This component monitor returns the average response time for a license check-in operation.


    Citrix Licensing: Average License Check-Out Response Time (ms)

    This component monitor returns the average response time for a license check-out operation.


    Citrix Licensing: Last Recorded License Check-In Response Time (ms)

    This component monitor returns the last response time for a license check-in operation.


    Citrix Licensing: Last Recorded License Check-Out Response Time (ms)

    This component monitor returns the last response time for a license check-out operation.


    Citrix Licensing: License Server Connection Failure

    This component monitor returns the time, in minutes, that the Citrix XenApp server has been without a connection to the license server. The time returned should be less than 30 minutes. Ideally, the returned time should be zero.


    Citrix Licensing: Maximum License Check-In Response Time (ms)

    This component monitor returns the maximum response time for a license check-in operation.


    Citrix Licensing: Maximum License Check-Out Response Time (ms)

    This component monitor returns the maximum response time for a license check-out operation.


    Secure Ticket Authority: STA Bad Data Request Count

    This component monitor returns the number of unsuccessful ticket validation and data requests over the lifetime of the STA.


    Secure Ticket Authority: STA Bad Refresh Request Count

    This component monitor returns the number of unsuccessful ticket refresh requests over the lifetime of the STA.


    Secure Ticket Authority: STA Bad Ticket Request Count

    This component monitor returns the number of unsuccessful ticket creation requests over the lifetime of the STA.


    Secure Ticket Authority: STA Count of Active Tickets

    This component monitor returns the number of tickets currently in the STA.


    Secure Ticket Authority: STA Good Data Request Count

    This component monitor returns the number of successful ticket validation and data requests over the lifetime of the STA.


    Secure Ticket Authority: STA Good Refresh Request Count

    This component monitor returns the number of successful ticket refresh requests over the lifetime of the STA.


    Secure Ticket Authority: STA Good Ticket Request Count

    This component monitor returns the number of successful ticket creation requests over the lifetime of the STA.


    Secure Ticket Authority: STA Peak All Request Rate

    This component monitor returns the highest activities per second recorded for all activities over the lifetime of the STA.


    Secure Ticket Authority: STA Peak Data Request Rate

    This component monitor returns the highest data requests per second recorded over the lifetime of the STA.


    Secure Ticket Authority: STA Peak Ticket Refresh Rate

    This component monitor returns the highest ticket refresh requests per second recorded over the lifetime of the STA.


    Secure Ticket Authority: STA Peak Ticket Request Rate

    This component monitor returns the highest ticket creation requests per second recorded over the lifetime of the STA.


    Secure Ticket Authority: STA Ticket Timeout Count

    This component monitor returns the number of ticket request timeouts recorded over the lifetime of the STA.

     

    Portions of this document were originally created by and are excerpted from the following sources:

    Citrix Corporation, “Citrix InfoCenter,” Copyright © 2012 Citrix Corporation. 

    All rights reserved. Available at http://support.citrix.com/proddocs/topic/infocenter/ic-how-to-use.html