Code of Conduct

Version 1

    All activity on the SolarWinds® community site, thwack®, is governed by the Terms of Use. Nothing stated here supersedes those terms. How do you supersede the lawyers? This is simply an attempt at a real-world explanation capturing some of the points and expounding upon them, a remix, as it were.

     

    Short version

    Play nice. Really, that covers it. Have conversations that are productive and share insight. You know, think Golden Rule, and you probably won’t get too many people thinking about Hammurabi’s Code. Though, Hammurabi’s Code is purported as one of the first instances of the presumption of innocence, we don’t feel it is necessary to adhere to.

     

    Long version

    This is the longer version… an attempt at defining nice, not to be confused with an attempt to define is.

     

    Posts

    Do not be abusive. Criticism and critique are welcome, but please make commentary constructive. Leave the expletive-littered invective to the air around you. Remember, your writing will be read numerous times… probably many more times than anyone will hear you swear under your breath. Okay, at least probably more times than peeps will hear you swear under your breath about the specific thing you’re posting about.  Tolerate difference, including difference of opinion, and refrain from harassment of any kind.

    Along with the previous, it only follows to realize that there are many different people from many different cultures on our boards and in the community. Common slang in one locale may well be extremely offensive in another. Please keep the vulgarity off the boards.

    Nobody comes to the SolarWinds community to date, buy cars, read about medical advancements, deals on pharma, feats of prowess and/or the desire for said prowess. Please keep the spam out of the forums. If you see spam, please report it to the community management team. You can direct message (DM) the community team or flag a post using the Report Abuse link available on each post.

     

    Content

    We love content. We love that you want to tell us what you do and how you do it. We love that you want to share your successful extensions to the products. Please upload configuration scripts, config snippets, NetFlow configuration examples, NPM reports, application templates, useful SQL scripts, screen captures of your alerts, and other useful cool stuff that helps you do your job and you want to share with the community.

    Refrain from uploading pirated material of any kind, malicious content, and anything that pushes the borderline of decency. And yes, we know that last statement is open for interpretation. Remember, many people come here to learn about IT management from many places, let’s keep it professional. That includes your avatars. Keep them clean, and refrain from the possibly offensive.

     

    Links

    We did not setup our community to boost anyone else’s SEO juice. Please don’t play like we did. People with links to unrelated content in their bios or who are posting spam will be deleted. No one came here to figure out where to get a cool truck in Japan.

    Please refrain from linking to competitor products and wares. While we don’t mind fair competition, we do not want to boost their SEO ratings. Why would we?

     

    Protect Yourself

    Do not send or post social security numbers (yours or others’), telephone, driver’s license numbers, addresses, credit card numbers… et cetera, et cetera, et cetera (yes, we channel Yule Brenner at times). Do you ever really know who you are talking to? Some paranoia is healthy.

    Have up-to-date virus protection on your computer.

    Basically, you are responsible for your actions. We will not be held accountable for you losing your credit card while trying to buy a cool truck in Japan.

     

    Finally…

    At any time, we may change these rules. We may change the Terms of Use… heck, we could start selling cars and cool trucks in Japan. You are responsible for keeping up with those changes. Ignorance is not a defensible position. We all know that. Not knowing how to setup your firewall, does not mean it was okay to let that black hat through.

      Oh, and you are responsible for adhering to all local and national laws that apply to you. We cannot take the place of those entities… Remember how we started this? We don’t supersede the lawyers or the laws they make up for us.