Symantec Backup Exec Remote Agent

Version 2

    Symantec Backup Exec Remote Agent

    This template assesses the status and overall performance of a Symantec Backup Exec Remote Agent.

    Note: This template was created on Backup Exec version 13.0 R3, SP1.

    Prerequisites:WMI access to the target server.

    Credentials:Administrator on target server.

    Monitored Components

    Note: You need to set thresholds for counters according to your environment. It is recommended to monitor counters for some period of time to understand potential value ranges and then set the thresholds accordingly. For more information, seehttp://knowledgebase.solarwinds.com/kb/questions/2415. All Windows event monitors should return zero.

    Service: Backup Exec Error Recording Service

    This monitor returns CPU and memory usage of the Error Recording service.

    Service: Backup Exec Remote Agent for Windows Systems

    This monitor returns CPU and memory usage of the Remote Agent service. This service provides Backup and Restore services to Backup Exec.

    TCP Port: Remote Agent

    This component monitor tests the ability of the Remote Agent service to accept incoming sessions. By default, TCP port 10000 is monitored.

    Event: Port conflict

    This monitor returns the number of events when the Backup Exec Remote Agent for Windows Servers service did not start because TCP/IP port 10000 is already in use

    Type of event: Error. Event ID: 58116.

    Ensure that no other TCP/IP application is using port 10000.

    Event: Port listen failed

    This monitor returns the number of events when the Backup Exec Remote Agent for Windows Systems service did not start. The application failed to listen on the NDMP TCP/IP port

    Type of event: Error. Event ID: 58117.

    Check the network configuration.

     

    Portions of this document were originally created by and are excerpted from the following sources:

    Symantec Corporation, Copyright © 2012, Symantec Inc.  All rights reserved.  Available at http://www.eventid.net