NetScaler Universal Device Pollers (UnDP)

I created these for a client and figured I'd upload them since there isn't much on Thwack at all (at least when I created them there wasn't) for NetScaler.  Citrix is awesome at providing tons of SNMP counters.  What you'll find here is a very tiny fraction of what Citrix offers.  The bad news is that they are pretty inconsistent and downright bad about providing enumerated values or even descriptions about what the values should be enumerated to in their MIBs and their descriptions.  So you are often left to either search Google to see if others have found these values (most of the ones I looked for I did not find) or try and figure them out yourself.  Unfortunately my client only had production NetScaler systems so I wasn't able to test much and therefore you will find many enumerated counters not filled in.  Please, if you do figure out what some of these values are then send them to me and I will update this poller to include the enumerated values.  Even if you figure out just one or two of the non-enumerated counters that would be a great help.

Otherwise, I manually grouped these as well as carefully named the pollers in each group so that they will stick together alphabetically when viewing them in the UNDP Summary resource.  So in other words, rename at your own risk :-)

Let me know if you find any mistakes or want to see something updated.


Jordan Hume

Field Systems Engineer II

Loop1 Systems: SolarWinds Training and Professional Services

  • NetScaler 12.0 SNMP OID Reference

    A detailed list of the SNMP OIDs that can be used to obtain information from a NetScaler appliance.

    Citrix NetScaler SNMP OID Reference

  • Will this work for my netsclaer 10.5.When I try to use this poller and use the UNDP application against one of the netscaler it says poller does not support OID

    Please help

    Also the CPU and Memory values are always showing as Zero that cannot be true

  • many thanks, I got it imported.  side note, you have any tips to get SNMP enabled and configured on NS 11.0 to allow polling from a poller?

  • The Web "Manage Pollers" AKA "Device Studio" does not currently support custom UnDPs.  It is only for native Orion pollers (Hardware Health, Topology, Routing, and all kinds of other out-of-the-box custom polling items) and custom CPU/Memory pollers.  They've also recently added in functionality to create custom pollers to get Node Details information like Machine Type and Vendor and what not.  I don't know if their ultimate goal is to eventually move all custom pollers here and do away with the old UnDP Application on the Orion server, but I suspect it is.  For now though you need to import this into the UnDP Application on your Primary Orion Server (Start > SolarWinds Orion > Network Performance Monitor > Universal Device Poller).

    Let me know if you have any questions/issues.

    Jordan Hume

    Field Systems Engineer II

    Loop1 Systems, Inc.

    Professional Services and Training for all SolarWinds Products