Content is key as new applications get released to the market, as well as new versions of products that have been out there for some time. Application templates are a critical component of what makes Server & Application Monitor (SAM) great and we’re constantly taking feedback on how to enhance the content we have and what additional content folks would like to see. The following post is part 1 of more to come on net-new and enhanced application monitoring templates for Server & Application Monitor. As always, if you have comments or feedback, please let us know and if there are any application templates you would like to see that we do not offer today, please let us know.

 

SAP HANA:

SAP HANA is a net-new addition to our library. Unlike many of our other templates, there are some prerequisites to get monitoring to work properly.

 

This template can be found on THWACK® at the following URL, or, if you have SAM, you can look at the application templates page, which connects to SAM.

SAP HANA 2.0.apm-template

From the server that will be polling your HANA instances, you’ll need the 32-bit or 64-bit HANA ODBC drivers. You should be able to download these from the SAP portal. You also need the ODBC credentials to access SAP HANA 2.0 Express Edition. Note that if you install the 64-bit version, you will need to update the template to use the 64-bit job engine vs. default 32-bit.

 

If you have an account for the SAP Support Portal (customer, partner, ask-your-administrator), just enter SAP HANA client in the search bar. Take 2.0 and select the operating system (such as Windows).

If you don’t have an SAP support account, you can also download the SAP HANA client from the Developer community, https://www.sap.com/developer/trials-downloads.htmlThis will direct you to the SAP store; it also requires an account but this one is free.


The metrics we are gathering for HANA include the following. (If you want more details on what the counters mean, how they are calculated, and any reference documentation, please see the links to the templates. In this case, for HANA,
SAP HANA 2.0.apm-template.)

 

  • CPU Utilization %
  • I/O Read Throughput in MB - DATA volume
  • I/O Read Throughput in MB - LOG Volume
  • I/O Write Throughput in MB - DATA Volume
  • I/O Write Throughput in MB - LOG Volume
  • System Memory Used %
  • Heap Memory Used %
  • Connections
  • Active Statements
  • Active Procedures
  • Table Lock Count
  • Record Lock Count
  • Blocked Transaction Count

 

Here is how this looks in SAM:

 

 

Enhanced Exchange 2016:

Next up is a set of enhancements to an existing template we already offer today, Microsoft Exchange 2016. We just added some new experience monitors as well as some component monitors within the template itself.

https://thwack.solarwinds.com/docs/DOC-203053
https://thwack.solarwinds.com/docs/DOC-203054
https://thwack.solarwinds.com/docs/DOC-203055
https://thwack.solarwinds.com/docs/DOC-203056

 

There are now four templates available for Exchange 2016.

  • Active Sync Connectivity
  • Edge Transport Role Counters & Services
  • Mailbox Role Counters & Services
  • OWA Form Login (PowerShell)

 

 

Prerequisites:

  1. WMI access to the Exchange server.
  2. Credentials: Windows Administrator on the target server.
  3. To run template “Exchange Active Sync Connectivity Template”:
      1. Exchange 2016 Management tool should also be installed on the machine. Once it’s installed, import this tool utility in PowerShell via this command:
        Add-PSSnapin Microsoft.Exchange.Management.PowerShell.SnapIn;
      2. Double-click on Exchange Server installer. It will ask the folder where you need to save the extracted files. Once extraction is completed, go to the Scripts folder and run the script “new-testcasconnectivityuser.ps1”—this script creates the test user, which helps in fetching the output from the command “Test-ActiveSyncConnectivity” used in the script.
      3. “Test-ActiveSyncConnectivity” needs Client Access Server (CAS). You can find this server name by executing the PowerShell command “Get-ExchangeServer” and note the “Name” value.
      4. Test to ensure http://<Hostname>/powershell or https://<Hostname>/powershell should be working.
  4. To run template “Exchange 2016 OWA Form Login (PowerShell)”:
      1. Resolve the IP of the node this script will run against, make an entry of that IP in etc/hosts file.
      2. Test to ensure http://<Hostname>/owa or https://<Hostname>/owa should be working.

 

SQL 2016 on Windows:

You can read more about and download these two templates here.

https://thwack.solarwinds.com/docs/DOC-203050
https://thwack.solarwinds.com/docs/DOC-203051

 

There are now two templates available for SQL Server 2016 on Windows.

  • Analysis Services
  • Reporting Services

 

For SQL 2016 Analysis Services, we are collecting the following metrics/info.

  • Service: SQL Server Analysis Services
  • Cache: Direct hits/sec
  • Cache: Lookups/sec
  • Cache: Direct hit ratio
  • Cache: Current entries
  • Cache: Current KB
  • Cache: Inserts/sec
  • Cache: Evictions/sec
  • Cache: Misses/sec
  • Cache: KB added/sec
  • Cache: Total direct hits
  • Cache: Total evictions
  • Cache: Total filtered iterator cache hits
  • Cache: Total filtered iterator cache misses
  • Cache: Total inserts
  • Cache: Total lookups
  • Cache: Total misses
  • Connection: Current connections
  • Connection: Current user sessions
  • Connection: Requests/sec
  • Connection: Failures/sec
  • Connection: Successes/sec
  • Connection: Total failures
  • Connection: Total requests
  • Connection: Total successes
  • Data Mining Prediction: Queries/sec
  • Data Mining Prediction: Predictions/sec
  • Locks: Current latch waits
  • Locks: Current lock waits
  • Locks: Current locks
  • Locks: Lock waits/sec
  • Locks: Total deadlocks detected
  • Locks: Latch waits/sec
  • Locks: Lock denials/sec
  • Locks: Lock grants/sec
  • Locks: Lock requests/sec
  • Locks: Unlock requests/sec
  • MDX: Total NON EMPTY unoptimized
  • MDX: Total recomputes
  • MDX: Total Sonar subcubes
  • Memory: Cleaner Memory shrinkable KB
  • Memory: Cleaner Memory nonshrinkable KB
  • Memory: Cleaner Memory KB
  • Memory: Cleaner Balance/sec
  • Memory: Filestore KB
  • Memory: Filestore Writes/sec
  • Memory: Filestore IO Errors/sec
  • Memory: Quota Blocked
  • Memory: Filestore Reads/sec
  • Proactive Caching: Notifications/sec
  • Proactive Caching: Processing Cancellations/sec
  • Proc Aggregations: Temp file bytes written/sec
  • Processing: Rows read/sec
  • Processing: Rows written/sec
  • Processing: Total rows read
  • Processing: Rows converted/sec
  • Processing: Total rows converted
  • Processing: Total rows written
  • Storage Engine Query: Queries from cache direct/sec
  • Storage Engine Query: Queries from cache filtered/sec
  • Storage Engine Query: Queries from file/sec
  • Storage Engine Query: Avg time/query
  • Storage Engine Query: Measure group queries/sec
  • Storage Engine Query: Dimension queries/sec
  • Threads: Processing pool idle I/O job threads
  • Threads: Processing pool busy I/O job threads
  • Threads: Processing pool job queue length
  • Threads: Processing pool job rate

 

Here is how that will look in SAM:

 

For Reporting Services, we are collecting the following metrics/info:

  • MSRS Windows Service: Active Sessions
  • MSRS Windows Service: Cache Flushes/Sec
  • MSRS Windows Service: Cache Hits/Sec
  • MSRS Windows Service: Cache Hits/Sec (Semantic Models)
  • MSRS Windows Service: Cache Misses/Sec
  • MSRS Windows Service: Cache Misses/Sec (Semantic Models)
  • MSRS Windows Service: Delivers/Sec
  • MSRS Windows Service: Events/Sec
  • MSRS Windows Service: Memory Cache Hits/Sec
  • MSRS Windows Service: Memory Cache Miss/Sec
  • MSRS Windows Service: Reports Executed/Sec
  • MSRS Windows Service: Requests/Sec
  • MSRS Windows Service: Snapshot Updates/Sec
  • MSRS Windows Service: Total Processing Failures
  • MSRS Windows Service: Total Rejected Threads
  • MSRS Windows Service: Report Requests
  • MSRS Windows Service: First Session Requests/Sec
  • MSRS Windows Service: Next Session Requests/Sec
  • MSRS Windows Service: Total App Domain Recycles
  • MSRS Windows Service: Total Cache Flushes
  • MSRS Windows Service: Total Cache Hits
  • MSRS Windows Service: Total Cache Hits (Semantic Models)
  • MSRS Windows Service: Total Cache Misses
  • MSRS Windows Service: Total Cache Misses (Semantic Models)
  • MSRS Windows Service: Total Deliveries
  • MSRS Windows Service: Total Events
  • MSRS Windows Service: Total Memory Cache Hits
  • MSRS Windows Service: Total Memory Cache Misses
  • MSRS Windows Service: Total Reports Executed
  • MSRS Windows Service: Total Requests
  • MSRS Windows Service: Total Snapshot Updates
  • Report Server: Active Connections
  • Report Server: Bytes Received/sec
  • Report Server: Bytes Sent/sec
  • Report Server: Errors/sec
  • Report Server: Logon Attempts/sec
  • Report Server: Logon Successes/sec
  • Report Server: Memory Pressure State
  • Report Server: Memory Shrink Amount
  • Report Server: Memory Shrink Notifications/sec
  • Report Server: Requests Executing
  • Report Server: Requests/sec
  • Report Server: Tasks Queued
  • Service: SQL Server Reporting Services
  • Report Server TCP Port
  • Report Server: Bytes Received Total
  • Report Server: Bytes Sent Total
  • Report Server: Errors Total
  • Report Server: Logon Attempts Total
  • Report Server: Logon Successes Total
  • Report Server: Requests Disconnected
  • Report Server: Requests Not Authorized
  • Report Server: Requests Rejected
  • Report Server: Requests Total

 

SQL 2017 on Windows:

You can read more about and download the template here.
https://thwack.solarwinds.com/docs/DOC-203052

 

This template uses Windows performance counters to assess the status and performance of Microsoft SQL Server 2017 Analysis Services.

 

Prerequisites:

 

Below are the metrics and counters we will gather:

  • Service: SQL Server Analysis Services
  • Cache: Direct hits/sec
  • Cache: Lookups/sec
  • Cache: Direct hit ratio
  • Cache: Current entries
  • Cache: Current KB
  • Cache: Inserts/sec
  • Cache: Evictions/sec
  • Cache: Misses/sec
  • Cache: KB added/sec
  • Cache: Total direct hits
  • Cache: Total evictions
  • Cache: Total filtered iterator cache hits
  • Cache: Total filtered iterator cache misses
  • Cache: Total inserts
  • Cache: Total lookups
  • Cache: Total misses
  • Connection: Current connections
  • Connection: Current user sessions
  • Connection: Requests/sec
  • Connection: Failures/sec
  • Connection: Successes/sec
  • Connection: Total failures
  • Connection: Total requests
  • Connection: Total successes
  • Data Mining Prediction: Queries/sec
  • Data Mining Prediction: Predictions/sec
  • Locks: Current latch waits
  • Locks: Current lock waits
  • Locks: Current locks
  • Locks: Lock waits/sec
  • Locks: Total deadlocks detected
  • Locks: Latch waits/sec
  • Locks: Lock denials/sec
  • Locks: Lock grants/sec
  • Locks: Lock requests/sec
  • Locks: Unlock requests/sec
  • MDX: Total NON EMPTY unoptimized
  • MDX: Total recomputes
  • MDX: Total Sonar subcubes
  • Memory: Cleaner Memory shrinkable KB
  • Memory: Cleaner Memory nonshrinkable KB
  • Memory: Cleaner Memory KB
  • Memory: Cleaner Balance/sec
  • Memory: Filestore KB
  • Memory: Filestore Writes/sec
  • Memory: Filestore IO Errors/sec
  • Memory: Quota Blocked
  • Memory: Filestore Reads/sec
  • Proactive Caching: Notifications/sec
  • Proactive Caching: Processing Cancellations/sec
  • Proc Aggregations: Temp file bytes written/sec
  • Proc Aggregations: Current partitions
  • Proc Aggregations: Total partitions
  • Proc Aggregations: Memory size rows
  • Proc Aggregations: Memory size bytes
  • Proc Aggregations: Rows merged/sec
  • Proc Aggregations: Rows created/sec
  • Proc Aggregations: Temp file rows written/sec
  • Processing: Rows read/sec
  • Processing: Rows written/sec
  • Processing: Total rows read
  • Processing: Rows converted/sec
  • Processing: Total rows converted
  • Processing: Total rows written
  • Storage Engine Query: Queries from cache direct/sec
  • Storage Engine Query: Queries from cache filtered/sec
  • Storage Engine Query: Queries from file/sec
  • Storage Engine Query: Avg time/query
  • Storage Engine Query: Measure group queries/sec
  • Storage Engine Query: Dimension queries/sec
  • Threads: Processing pool idle I/O job threads
  • Threads: Processing pool busy I/O job threads
  • Threads: Processing pool job queue length
  • Threads: Processing pool job rate

 

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