I’m thrilled to announce that Dameware 12.0 is now publicly available. In this release we focused all our efforts to finalise the remote support story with unattended over the internet sessions. Dameware now allows to assist remotely without presence of the end-user, who is not in the intranet but travelling. Technicians can now support end-user in company network as well as in Internet anytime.
This release brings several bigger and smaller improvements, so let me highlight a few of them:
Over the Internet (OTI) unattended sessions for Dameware Centralized users
Allows you to remotely support users on the move, and assist remotely without the presence of the end user
Deploy agents with OTI unattended support to end-points
Manage agents for OTI unattended sessions to maintain high security and control
Search Hosts in Mini Remote Control
Support for Windows 10
Ability to switch between the Standalone and Centralized versions without reinstallation
And many other improvements and bug fixes
Dameware 12.0 is available for download on your customer portal for those customers under current maintenance.