• THWACK Point System - Updated March 6, 2018

    These are the point values for each individual action you complete.  Check out my other post detailing thwack Missions which highlights even more ways to earn points.   Visit our store and buy some SolarWind...
    Profile Photo
    last modified by DanielleH
  • Terms of Use

    COMMUNITY TERMS OF SERVICE Use of the SolarWinds Worldwide, LLC and its subsidiaries and affiliates ("SolarWinds") website and associated links to these sites by SolarWinds (this "Website"), including without lim...
    Profile Photo
    last modified by DanielleH
  • thwack Missions

    Get started earning points! Check out other ways to earn points and how you can spend them in our store!  Complete the following missions. The first time you complete any of the following, you will earn points. ...
    Profile Photo
    last modified by DanielleH
  • How To Create Ideas and Feature Requests

    Ideation  The ideation platform we've enabled on thwack allows an easy way for you to propose new ideas and features for our product set and for new products.   Flow Ideas begin in the first of five distinc...
    Profile Photo
    last modified by MTorok
  • Ideation Process & FAQ

    Ideation Process & FAQ For years, feature requests submitted by our customers have played a major role in helping us create great products.  We have now implemented an ideation platform that makes your fea...
    Profile Photo
    last modified by DanielleH
  • Getting Started: Activity, Communications, and Actions

    Activity, Communications, and Actions   Three different views of the information stream provide insight into key information from around the community.   Activity shows you the entire activity stream--unfil...
    Profile Photo
    last modified by DanielleH
  • How to subscribe or follow a specific space or thread

    This pdf shows how you can subscribe to a specific space or thread and the three ways in which you can be notified of updates.
    Profile Photo
    last modified by DanielleH
  • Code of Conduct

    All activity on the SolarWinds® community site, thwack®, is governed by the Terms of Use. Nothing stated here supersedes those terms. How do you supersede the lawyers? This is simply an attempt at a real-wor...
    Profile Photo
    last modified by MTorok
  • Getting Started: From Old Thwack to New Thwack

    The attached PDF will help you with some helpful hints and screen shots of where content was in the old thwack and where they are located now in the new thwack.
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Securing Your Profile

    Securing Your Profile   If you're concerned about privacy, you can limit who sees different parts of your profile by using profile privacy settings.   1. Click your name to view your profile. 2. Click Edi...
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Set Up Your Profile

    Set Up Your Profile   Setting up your profile is the first step to participating in the community.   Your user profile provides community members an easy way to learn about your experience, skills, and inte...
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Join a Group

    Join a Group   Joining a group helps you become involved in your community.   A group is a place for you to connect with people with a shared interest. Groups can be about anything from human resources info...
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Follow Content, People, or Places

    Follow Content, People, or Places   Following content, people, or places keeps them in your periphery by filling your Followed Activity stream with their activity only.   If you want to add awareness of con...
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Creating Content

    Creating Content   Choose a content type based on your collaborative goals. Click Create to draft a discussion, document, content exchange, or other type of content in the community.   For discussions and d...
    Profile Photo
    last modified by SolarWinds Community Team
  • Getting Started: Find Stuff You Need

    Find Stuff You Need   To find information effectively, use a combination of strategies including search, browsing, filtering, bookmarks, and the you-centric What Matters Activity pages. You can make use of the f...
    Profile Photo
    last modified by SolarWinds Community Team