By Joe Kim, SolarWinds EVP, Engineering and Global CTO

 

With hybrid IT on the rise, I wanted to share a blog written earlier this year by my SolarWinds colleague Bob Andersen.

 

Hybrid IT – migrating some infrastructure to the cloud while continuing to maintain a significant number of applications and services onsite – is a shift in the technology landscape that is currently spreading across the federal government. Are federal IT professionals ready for the shift to this new type of environment?

 

Government IT pros must arm themselves with a new set of skills, products, and resources to succeed in the hybrid IT era. To help with this transition, we have put together a list of four tips that will help folks not only survive, but thrive within this new environment.

 

#1: Work across department silos.

 

Working across department silos will help speed up technology updates and changes, software deployments, and time-to-resolution for problems. What is the best way to establish these cross-departmental relationships? A good place to start is by implementing the principles of a DevOps approach, where the development and operations teams work together to achieve greater agility and organizational efficiency. DevOps, for example, sets the stage for quick updates and changes to infrastructure, which makes IT services – on-premises or within the cloud – more agile and scalable.

 

#2: Optimize visibility with a single version of the truth.

 

In a hybrid environment, the federal IT pro must manage both on-premises and cloud resources. This can present a challenge. The solution? Invest in a management and monitoring toolset that presents a single version of the truth across platforms. There will be metrics, alerts, and other collected data coming in from a broad range of applications, regardless of their location. Having a single view of all this information will enable a more efficient approach to remediation, troubleshooting, and optimization.

 

#3: Apply monitoring. Period.

 

Monitoring has always been the foundation of a successful IT department. In a hybrid IT environment, monitoring is absolutely critical. A hybrid environment is highly complex. Agencies must establish monitoring as a core IT function; only then will they realize the benefit of a more proactive IT management strategy, while also streamlining infrastructure performance, cost, and security.

 

#4: Improve cloud-service knowledge and skills.

 

As more IT services become available through the cloud – and, in turn, through cloud providers – it  becomes increasingly important for the federal IT pro to fully understand available cloud services. It’s also important to understand how traditional and cloud environments intersect. For example, service-oriented architectures, automation, vendor management, application migration, distributed architectures, application programming interfaces, hybrid IT monitoring and management tools, as well as metrics. Knowledge across boundaries will be the key to success in a hybrid IT environment.

 

Working through a technology shift is never easy, especially for the folks implementing, managing, and maintaining all the changes. That said, by following the above tips, agencies will be able to realize the benefits of a hybrid cloud environment, while the IT team thrives within the new environment.

 

Find the full article on Government Computer News.