By Joe Kim, SolarWinds Chief Technology Officer
At our recent user group meeting in Washington, D.C., I had conversations with some of our Army customers, which reminded me of a blog written last year by our former Chief Information Officer, Joel Dolisy. It is exciting that our software can support their mission.
No one needs reliable connectivity more than the nation’s armed forces, especially during the heat of battle. But reliable connectivity often can be hampered by a hidden enemy: latency and bandwidth concerns.
The military heavily relies on Voice over Internet Protocol (VoIP) for calls, web conferencing, high-definition video sharing, and other bandwidth-heavy applications. While this might sound more like the communication tool for a business boardroom, it is equally applicable within the military, and compromised systems come with potentially life-altering consequences.
Use of these highly necessary communication tools can dramatically strain even the most robust communications systems. As such, Defense Department IT managers must leverage their efficacy while helping to ensure that colleagues remain in constant contact with minimal lag, stuttering, or disconnection.
How can IT administrators and those in the field make sure their networks supply crucial connectivity to meet the needs of soldiers and commanders? How can they guarantee reliable data and communications anytime, anywhere?
We can look to the U.S. Army, which successfully deployed software and solutions that meet today’s essential need to remain connected. The Army’s recruiting message is “Army Strong.” Attaining that strength requires troops be battle-ready the world over. Today, that also means maintaining uninterrupted communications and deploying technology that can monitor, analyze, and reduce—if not eliminate—network outages.
The Army developed Warfighter Information Network-Tactical (WIN-T) to provide secure and reliable communications of all forms—voice, video, and data—from any location, at any time. The network is built on software that helps the Army manage networks in a number of ways, yet creates seamless and smooth communications.
Network bandwidth analysis solutions help to ensure optimal network performance for even the most bandwidth-intense applications. Performance monitors identify potential performance issues that managers can rectify quickly before the problems interfere with communications or cause outages. Configuration management lets Army IT personnel easily manage multiple configurations for different routers and switches to help to ensure communication remains unimpeded. Traffic analysis maintains optimal network and bandwidth usage. The Army has also deployed solutions to monitor the quality of VoIP calls and WIN-T wide area network (WAN) performance, and troubleshoot issues through access to detailed call records.
A Communications Blueprint
In short, the organization is working hard to ensure that warfighters and others securely remain in touch at all times. After all, the heat of battle is when the need for communications is greatest, and helping to ensure that troops stay connected from the front lines and the command post is an absolute must.
Through WIN-T and supporting technologies, the Army laid out a communications blueprint that other defense organizations can—and should—emulate. It has created a solution that enables soldiers to maintain constant voice, video, and data communications, even when in remote and challenging spots and while on the move. It’s an impressive feat very much essential to today’s always-on warfighter.
Find the full article on Signal.