Hello Thwack-community,

 

For the month of May, I will be the Ambassador for the Systems Management Community.

 

First off, I would like to provide some background about me. My name is Jan Schwoebel and I'm on Twitter as @MindTheVirt and write the blog www.MindTheVirt.com - Mind The Virtualization. I scored my first job in IT back in 2007 starting out as a junior consultant, managing customer systems and provide decision-making support. Over the last 4+ years I have spent time in technical support positions, specializing in virtualization and storage systems.

 

Today, I would like to start a discussion with you regarding managing virtualized systems. As the years progress, virtualization has become mainstream and today, many servers and applications are virtualized. An increasing amount of companies are even starting to run 100% of their systems on VMware ESXi and Microsoft Hyper-V. The reasons to virtualize 100% of servers and applications, or your whole datacenter, reach from being green and reducing the carbon footprint to ease of deployment of new servers and systems.

 

However, as it becomes easier to deploy new servers, switches and applications, it becomes more complex to manage all these systems efficiently and be aware of any issues which might arise. Often, we are not aware of how many snapshots a VM has, if we need to run a snapshot consolidation, how scalable the current infrastructure is, or what application is creating a bottleneck. Every other week a new company appears with a product promising to simplify server and data management.

 

Since, I’m working in technical support, I only hear from customers once it is too late and they hit some issue or limitation. As Kevin O’Leary on Shark Tank always says: “There must be a better way”.

Indeed, there must be a better way and I would love to hear from you. What are you doing to avoid support calls? How do you manage your virtualized infrastructure efficiently? What products, workflows and techniques are you using and why?