In June 2013, SolarWinds released version 10 of DameWare Remote Support which includes an innovative new mobile remote desktop tool called DameWare Mobile. DameWare Mobile allows system administrators and help desk pros to support end-users and computers from mobile devices using DameWare’s award-winning remote control software, Mini Remote Control. Originally released only for iPhone and iPad, SolarWinds is happy to announce the addition of Android to DameWare Mobile. 


Now from an iPhone, iPad, Android smartphone, or Android tablet, you can remotely access and control computers on your network from anywhere.  This tool is great for IT pros that participate in on-call rotations. Instead of being stuck at home on nights and weekends, IT pros can now take back the time they lose to on-call rotations and live a little!

 

DameWare Mobile consists of two components – the DameWare Mobile Client for iOS or Android and the DameWare Mobile Gateway (DMG).  The Mobile Client for iOS and Android can be downloaded directly from the App Store and Google Play and installed on a mobile device or tablet.  The DMG is included with every DRS v10 download.  The DMG must be installed and configured to allow connections from mobile clients to Windows computers inside your firewall.  Instructions for configuring the DMG can be found here.

 

As with every DameWare product, DRS v10 with DameWare Mobile is available for a fully-functional 14-day free trial.