Passing tickets between the network team and the server team is very time consuming for both parties and wastes precious minutes and hours of getting the service back and running. Server teams and network teams often work in silos with different (sometimes that means manual tools) tools for managing each environment – each with a different UI and database.
In server monitoring, when a service goes down, it can be any number of things causing the outage – from a network issue to a server hardware failure, to virtual machine performance or a rogue process which complicates the server performance monitoring aspect. When it comes to monitoring applications, you get a complaint that an application is slow, it’s very difficult to ascertain the root cause if all you can see is that network performance is hunky-dory. By adding a server and application monitoring tool, you can actually see that you have a disk failure or that you have a process that is out of control, or maybe one of the services for your application stopped working.
Check out this video to see how you can solve problems faster by adding server monitoring to your network monitoring environment.