Being the consummate professionals we IT administrators are, we always want to do things the right way and the smart way – saving us precious time and improving the efficiency of executing tasks. This is the reason why—not most of us, but—all of us share our desktops remotely for simplifying most of the things we do at work. In this blog, we’ll see the three of the most popular situations where we can leverage the utility of remote desktop sharing.
#1 Taking Control of the Remote Desktop for Remote Administration
Some of us use remote desktop to connect to end-users’ PCs and laptops for IT troubleshooting and support. Most of the IT administration tasks we do don’t really require our presence at an end-user’s desk. Remote desktop sharing provides a quick and easy way to perform the following IT administration tasks.
• Start, stop and restart services, applications, and processes
• Log in to deploy or uninstall software
• Copy and delete files
• Add shares and reformat disk drives
• View and clear event Logs
• Shutdown or restart computers
Even when a system is unattended by the user or in power-saving/sleep mode, IT admins can use remote desktop connection to wake it and make it accessible within the network.
#2 Managing Role-based Access Privileges for Security
IT admins are also responsible for safeguarding user access to corporate computers. It’s a cumbersome activity to log into each system individually and define access privileges. Why complicate it when you can just remotely connect to the end-users’ systems to provide role-based access privileges such as
• Editing and modifying registry settings and system services
• Implementing access and logon policies
• Forcing encryption and policies
• Monitoring processes
Active Directory management and Group Policy configurations are also made simpler and quicker when done remotely.
#3 24x7 Remote Access to Data and Applications
Whether you are at the workplace, at home, or traveling, business must always go on. Computers and notebooks need to be accessed around the clock for sharing data and applications. When you are within the enterprise network (directly on the LAN or connecting via VPN), remote desktop sharing becomes a powerful means to share computer screens for running presentations, demos, and other business applications.
When you cannot email a huge file, you can just transfer it between the remote computers. Third-party remote desktop sharing tools such as DameWare Mini Remote Control allow you to take screenshots when working on a remote system. You can also chat with the end-user easily from within a centralized remote access console.
Remote desktop sharing enables us to quickly and easily address most of the common IT support tasks that would otherwise take additional time and effort that could be used for troubleshooting critical network and application problems.