My friend and colleague Michael Torok, our Director of Community, recently wrote this blog post. I liked it so much, and not just because I too ride motorcycles and love community, that we decided to re-post it as a guest post here. His original blog post is found on Riding and Community… stay with me for a few minutes?.
While I don’t really want to lapse into a long personal metaphor, I was struck with a the strange cool parallel this morning as I sat in my car and watched the motorcycle riders shoot past in the opposing lane. Motorcyclists have an interesting code. You ride; you wave; you’re a member. When I first started riding, it was one of the most inviting and hidden benefits that I found. It is obvious that there is a freedom you gain by the lack of metal around you. You gain a freedom, coupled with a sense of exposure. But, you also join a family. And, yes, there are people who play better than others… there are some riders that only greet people on certain bikes, but there are the rest of us, the majority, that don’t care if you’re on a Suzuki, a Triumph, a Ducati, a Harley, a Honda, a Buell… whatever. You are on two wheels. You are one of us. We are a family.
When I see the incredible activity, the flurry of posts and replies, the content that gets shared, the scripts people provide each other, it is the same exact feeling. I know there are people who are more comfortable hanging out quietly in the background, certainly feel free, and there are members who never post, but there are also those members who share knowledge, post answers, reach out to folks who are struggling – they wave to one another all the time. Often you organize your own poker runs to support each other… I mean, what else can you call this post in TIPS & TRICKS: Stop the madness! Avoiding alerts but continuing to pull statistics., other than a big thank you and give back?
We all get into tight spots. Like all the riders I know, I’ve hit the ground. I’ve been rather lucky and, so far, only have a couple scars and something to blame my future arthritis on. One of the most amazing things that happened when I found myself along the side of the road was the number of people who stopped as I waited for a tow. Motorcyclist, car drivers, truck drivers… almost every one of them starting with, “Are you okay?” and ending with telling me about when they dropped their own bike. Everyone who stopped offered help. I see this same thing here in the SolarWinds community. Sometimes the bike gives out unexpectedly; sometimes you forget to turn the petcock on; sometimes you just can’t figure out why the silly lights stay on. But someone out there has been there. They’ve seen the same issue. They have a workaround. They have a friendly reminder about giving SQL Server more gas or tuning the engine. They stop to help.
I guess, in the long run, all I’m saying is that it is a great feeling to be a part of this community. I appreciate the feedback, positive and negative about your experiences here, and I want you to know that my ears are open and my voice is yours here in SolarWinds.