Here in the third week of the challenge, I continue to be awed, impressed, and humbled by the insight and honesty our community is sharing with each other, both in the “lead” articles each day, and in the comments below them. The outpouring of love, support, wonder, joy, and curiosity is a microcosm of the THWACK community as a whole.
You folks are truly the best group of folks on the planet, and everyone here at SolarWinds is honored that you choose to share your experiences with us.
Here is just a taste of each of the articles (and just a handful of comments) from the past week. If you missed a posting, or haven’t had a chance to keep up, I hope this summary will inspire you to take another look.
**** The Authors *****
Zack Mutchler, MVP
I like the way Zack started the week off, not with a specific piece of advice or set of instructions to his younger self, but by showcasing the wisdom in common (and some less-common) phrases and sayings which he wishes he'd paid more attention to in his younger years. My favorite?
“A candle loses nothing by lighting another candle.” – Erin Majors
Paul Guido, MVP
Paul's single piece of advice to his younger self is something that resonates with me a lot: “Read and write for fun when you’re young and never stop!”
But, as with so many of these lead essays, it's the context Paul includes that adds richness and satisfaction to the advice itself.
Robert Mandeville, Senior Product Marketing Manager
Robert's advice to his younger self is one which many of us, regardless of age or stage of our career, would be well-served to take to heart: To understand the business in which we work - the goals, the numbers, the things which are important to those leading the company.
Patrick Hubbard, Head Geek
Patrick takes a step back through time to speak with his younger (and snarkier) self, to talk about the dreaded "friend zone." But instead of leaving it at a simple dating tip, he makes an amazing leap to take that sage advice into the realm that should sound familiar to many IT practitioners.
Kathleen Walker, Product Marketing, Principal
The thing that struck me most about Kathleen's advice was less what she said (although the message is powerful in its own right, and definitely praiseworthy) but to whom she is saying it. Of course, Kathleen is addressing her younger self. But the message is also meant for her younger daughter, who she wisely recognizes is "...the closest I’ll get to my younger self."
Shelly Crossland, Marketing Manager, Corporate Communications
Shelly's honesty, hopefulness, and sincerity—traits that we who get to work with her daily know and love—shines through in this post. Most tellingly, she observes: "I continue to make the same mistakes and learn the same lessons. I am no wiser than you, I’ve just lived longer and am finally starting to notice the patterns in my life."
Thomas LaRock, Head Geek
Finishing up this week, my fellow Head Geek opens with what is very likely the most uniquely delivered piece of insight I've seen this month:
"You’re a jerk. Now, it’s not your fault you’re a jerk. But it is your problem. And the sooner you recognize you have this problem, the better."
But "Tom the Elder" is gracious enough to provide a solution to this challenge: Empathy.
Like all of the other essays we've had a chance to enjoy this week, you'll have to read the rest to fully appreciate Tom's wisdom.
*** The Comments ***
That's it for the lead essays, but the comments this week were no less insightful, deep, heartfelt, or meaningful. Here are just a few that caught my eye.
The kangaroo proverb: with an empty bag, you can make the biggest leaps
-> don't get too attached to material stuff or stuff that holds you back. Once you get rid of it, you can achieve great things.
There are many quotes around this similar one that I’ll post, but I think Epictetus said it best; “IT IS IMPOSSIBLE FOR A MAN TO LEARN WHAT HE THINKS HE ALREADY KNOWS.”
Great list. I know I learned a lot from my grandfather. Just knowledge pasted down from real world experience. That's where most of these quotes originate.
Yes, times have changed. Modern technology has improved things but has also ruined things. Double-edged sword.
I used to love reading when I was younger and would often be found on the sidelines of my siblings GAA matches with my nose in a book as opposed to watching the game. With the advancements of technology, I don't read as often and have turned to audio books or podcasts for the drive in and out of work. But I miss curling up with a good book so my Christmas wish list this year definitely has a few books on it.
Up until the age of probably 14/15, I had read only 1 book from cover to cover for pleasure. Every other time it was because I had to. Something I am doing my best to instill in my two children is ready for fun, as it opens your mind to so much. It was such a delight the day we watched the first Harry Potter film together and my daughter spent the next 20 minutes explaining all the good bits they had left out, how much better the book was and how different she had visualized the story in her mind. We are now working our way through each of those films as and when they read the books. I cannot help feeling I missed out by not reading for fun from an earlier age. Having said that, some of the technical books I read now, cannot be described as fun reading, which can be described as eating overcooked dry turkey compared to a juicy medium fillet steak (I thought I would drop in a Christmas analogy).
This is a key selector when I am hiring someone. Do they know how to determine business needs? Being able to do this is very important. I can teach someone how to configure a router or work with Office 365, but it can be hard to teach them to take a business need and apply technical knowledge to solve it.
I can check the box on all of those points, except my role. Over the past couple of years, it seems like my "role" has been more or less, a grey area that isn't explicitly defined in my job description. It can be frustrating when you're trying to establish clear direction. You have to know where you are before you can move to where you want to go. Nonetheless, I agree that we all need to know what our business is and own it passionately. Thanks for the article.
"It's about the business stupid!" rule #1 for IT.
- Bravo. I can remember being told each one of the 3 friend zone statements from bosses at some point in my career, in many different ways as well. We just have to keep trying to break the cycle and escape the "job" friend zone. One thing that I've found is, if you have sincere management, and you're able to take something off of their back, you can at least get one foot out of the door of the friend zone.
Whoa! This article struck as serious cord. janobi comments are spot on as well. We all enjoy the challenge of making everything work and for me the synergy created from implementing technology and people to solve problems is my greatest joy. But, there needs to be a balance.......
For now, I'm comfortable with the relationship I have with my job. It's casual, not too serious, yet satisfying... a 'fling,' if you will. Moving into a serious relationship with my career would most certainly guarantee better compensation, but I'm careful not to let my work relationship get in the way of my personal relationships. My wife and I have made the decision to live on less so that we can spend time and grow together, and we couldn't be happier!
Accepting praise and a compliment is something I especially find hard, and will always downplay it, or make the comparison of "I'm not as good as..." It's easier to deal with criticism, than praise. But I guess they're both learning opportunities.
Great advise. IT can be a thankless job. We know what we did saved time, money, efficiency, etc. Many do not see it or take for granted things which we might make look or seem easy. Sometimes the compliment seems fake or strange since we rarely get one. I strive to make sure my employees know they are appreciated, and it is nice to receive compliments. So, I know I always say thank you, if they are sarcastic or not.
Great advice, bookmarked to share with my daughter tonight.
The problem is not having fear... that is normal and wise.... The real problem is making sure it does not consume you, that is dangerous. The younger me had periods of fear that I ignored... sometimes to my own peril.... but it taught me to respect the fear and act accordingly. Thanks to my younger self... I am very adept at it!
"You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, 'I lived through this horror. I can take the next thing that comes along.' " - Eleanor Roosevelt
It's perfectly normal to be afraid. But fear doesn't always have to stop you or hold you back. Some people like to "conquer" fear. I am not sure how that is possible. Others have, "No Fear!" Go so far as having bumper stickers saying as such. No fear is impossible. I think it is more realistic is to recognize and identify your fears and understand how they affect your behavior and thoughts. That way you can manage them while trying to overcome and reach new heights.
Empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart of another - think this quote says it all really. We could all be more empathetic to others. Every day is a school day.
'There is no normal life that is free of pain. It’s the very wrestling with our problems that can be the impetus for our growth.' - Fred Rogers
Wonderful article and wonderful advice. Empathy isn't something that should be glossed over. Too often we find ourselves not looking at other perspectives....and perspective is "everything." I've gotten a lot better about this over the years. My younger self lacked humility and perspective. I would most certainly add this to the list of things I'd tell my younger self. Thanks for writing this article!