Watching David Letterman sign off was a reminder that old shows are still great, but they are often replaced by new shows that resonate better with current times. It’s a vicious cycle driven by the nature of business. The same can be said of IT management with its constant struggle of old vs new management methods.
The old IT management principles rely on tried-and-true and trust-but-verify mantras. If it isn’t broke, don’t go breaking it. These processes are built on experience and born off IT feats of strengths. Old IT management collects, alerts, and visualizes the data streams. The decision-making and actions taken rest in the hands of IT pros and trust is earned over a long period of time.
Outdated is how new IT management characterizes the old management ways. Too slow, too restrictive, and too dumb for the onset of new technologies and processes. New IT management is all about the policies and analytics engine that remove the middle layer—IT pros. Decisions are automatically made with the analytics engine while remediation actions leverage automation and orchestration workflows. Ideally, these engines learn over time as well so they become self-sustaining and self-optimizing.
The driver for the new management techniques lie in the business needs. The business needs agility, availability, and scalability for their applications. Whether they are developing the application or consuming the application, the business wants these features to drive and deliver differentiated value. So applications are fundamental to the business initiatives and bottom line.
Where does your organization sit on the IT management curve – more old, less new or less old, more new or balanced? Stay tuned for Part 2 of 2015 IT Management Realities.