According to the Institute of Asset Management (IAM), “...the management of (primarily) physical assets (their selection, maintenance, inspection and renewal) plays a key role in determining the operational performance and profitability of industries that operate assets as part of their core business.”


Asset Management Has Always Been Important


Ever since people have been capable of counting and recording, asset management has been helping ensure not only their survival, but their advancement. How could you, for example, make it through the winter if you didn't have enough food put away? And how did folks know how much was enough? They probably had to track their supplies and use of them over a number of winters to find out. What about the ancient Romans, building all those roads? Considering how much they built – roads, sewers, buildings – it’s hard to imagine they built without an inventory of bricks, cobblestones, etc. It’s a good bet the Romans were up to their ears in asset records.


We Still Need Asset Management


Today, we still use asset management to ensure we have what we need– often on a global scale. In business, asset management can be especially effective when it’s tied in with an IT help desk solution.


SolarWinds’ Web Help Desk streamlines service  ticketing and hardware and software asset management processes. The web-based IT help desk and asset management system makes it easy to manage company assets, by:


  • Defining and tracking asset types, status, locations, manufacturers, and models to a specific location or room
  • Establishing parent-child relationships for visibility into ripple effects caused by asset incidents
  • Applying detailed hardware and software data to help desk tickets, for immediate reference and background for outstanding issues
  • Allowing end-users to request specific times and date ranges for reserving assets
  • Preventing  lost or stolen assets with the overdue alert feature
  • Using simple rules-based queries with multiple condition search options to locate IT assets
  • Syncing asset data from SolarWinds Network Performance Monitor
  • Easily importing existing asset data using .csv, .tsv, or .xls formats