• THWACK Monthly Mission - July 2019

      ITSM groupies? It could happen. Take your service management strategies from opening act to headliner with SolarWinds® Service Desk.   A bustling ticket queue, escalating service requests, emails, ...
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    last modified by yumdarling
  • THWACK Monthly Mission - May 2019

    You've got everything locked down tight. Your servers are patched, your infrastructure is healthy, your users are happy, even your printers are full of paper. Everything’s as it should be.   Then, something...
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    last modified by DanielleH
  • SolarWinds IT Pro Day 2019: Future Me

    AI, machine learning, containers, blockchain, quantum computing, automation—as tech pros you’re routinely faced with C-suite or business leadership interest in an overwhelming number of emerging technologi...
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    last modified by yumdarling
  • Tell Us About Vulnerability Management

    The SolarWinds team would like to get your input on vulnerability management within your organization. In return for taking this 5-minute survey, the first 50 respondents will receive a $50 Amazon gift card. All respo...
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    last modified by yumdarling
  • THWACK [Mini] Mission: SysAdmin Day

    Say IT loud, say IT proud. We know SysAdmin Day is technically only one day, but what better way to show some love to the unsung heroes of every organization—the sysadmin, the computer guy or gal, the IT pro&mda...
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    last modified by yumdarling
  • All Good Things Must Come to an End User – Reflections From a Resigning THWACK Product Manager

    I’ve heard a rumor you’re an IT professional. Okay, maybe it’s less a rumor than a well-established fact. You’re on THWACK, after all.   I’d never considered myself an IT pro until ...
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    created by thegreateebzies
  • User Experience Survey

    Attention all AWESOME users (aka everyone seeing this post)! The SolarWinds UX team wants to learn more about YOU, and we have a survey for you to participate in. You'll get 1000 THWACK points for your participation a...
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    last modified by yumdarling
  • SWUG Hangover – New York Edition

    Two weeks ago, it was my pleasure to take part in another SolarWinds User Group™—this one in New York. For two days, we spoke about ways to get the most out of your monitoring infrastructure. We covered ev...
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    created by KMSigma
  • New Year - New SolarWinds User Groups

    Let’s begin with a personal invitation to each and everyone one of you to join us in 2019 for one of our SolarWinds User Groups (SWUG™). This year, we’re traveling to Atlanta, Seattle, New York, and ...
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    last modified by KMSigma
  • Dear SysAdmin: A Letter to Your Past Self

    Remember what used to keep you up at night but now seems trivial? We promise, no one else noticed your acne back in high school or that time you busted a move on the dance floor. We’re all shaped by life’s...
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    last modified by yumdarling
  • Welcoming a New Member to the THWACK Team

    On the heels of the SolarWinds Service Desk announcement, we thought it was only appropriate to formally introduce a new member to the THWACK® team who is joining us from the recent Samanage acquisition: yumdarli...
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    last modified by DanielleH
  • THWACK Monthly Mission - June 2019

    Upon glancing around the world, everything appears tranquil and peaceful. Data packets are moving quietly behind the scenes and all is well, from the hardware to the presentation. A calm permeates your landscape. ...
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    last modified by DanielleH
  • THWACK [Mini] Mission: Web Performance Monitor (WPM)

    The secret is in the data. You’re sure of it. Running the test was supposed to give you the information you need. But as the test ends, you realize…this is going to have to be done in person. You load the...
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    last modified by yumdarling
  • Survey – Your Thoughts on Unified Communications

    How do you know if your voice, video, or collaboration services aren’t performing? Are you proactively monitoring or do you only find out when users start complaining?   We want to hear from you!  ...
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  • Are you monitoring Windows workloads in AWS? We need to speak with you!

    THWACKnation - Are any of you monitoring Windows workloads in AWS? Or even just the OS? Please comment below, we have a team that would like to speak with you!
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    last modified by DanielleH
  • [A Case for Going] Sleepless in Seattle

    One month ago (May 7), I got up at an ungodly hour, spent about four hours in a metal tube hurtling through the air, and landed feeling tired. Getting from the airport to the hotel is all a heavy-eyed blur. However, m...
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    last modified by KMSigma
  • 7 Ways to Protect Your IT Environment This Earth Day

    Earth Day is right around the corner—on April 22, people from all around the world will come together to demonstrate support for environmental protection. From global cleanups and reforestation, to local recycli...
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    last modified by DanielleH
  • Come See SolarWinds® at Cisco Live® 2019!

    We’re bringing deeper visibility and smarter scalability to your network with new features and solutions you need to see at Cisco Live! 2019.  Join us at booth #1621 to learn how SolarWinds continues to im...
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    last modified by sqlrockstar
  • [SURVEY] Application Owners Wanted

    Do you go to sleep at night worrying about whether your application is measuring up to expectations?  Are you reviewing response time metrics or visitor counts with your morning coffee? Are you the first perso...
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    last modified by DanielleH
  • Share Your Ideas for Minimizing Your Data Center Footprint and Earn 250 THWACK Points!

    We all love our smartphones, computers, tablets, and gadgets. Some of us wait in long lines the moment the latest tech hits the shelves, while others upgrade when our old devices finally kick the bucket. Either way, w...
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    last modified by Wendy Abbott