When your team was counting on you and the pressure was on, you delivered.
You've never stopped pursuing performance at the highest levels and your hard work has payed off.
There's no gold medal, only the satisfaction that you've accomplished yet another mission.
Mission Recap & Survey Questions:
Seamless application performance management and infrastructure monitoring.
Don't forget to check out the March Mission!
“I solemnly swear that I am app to no good.” – Your applications
Does it ever feel like your applications are conspiring against you? Do you ever wish there was a magic spell to give you more visibility into communications between the applications you support and the network?
Okay, close your eyes and say the following 3 times fast while spinning around in the server room:
Eye of newt and ear of toad, grant me visibility into application processes and server nodes.
Did it work?
Okay, but how cool would that have been?
Unfortunately it’s not magic. It’s monitoring.
Fortunately, we have a solution to help you mere muggles: SolarWinds® Server & Application Monitor (SAM). Use SAM to help you succeed in this month’s mission, and transform your unruly apps into applications managed!
Want even more ways to learn how to manage your applications better?
Be sure to attend our upcoming webcast "If an Application Fails in the Datacenter and No Users Are On It, Will It Cut a Ticket?" on March 13!
Also check out this e-book, "Monitoring 201".
Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win Harry Potter Legos!
The shortcut is simple:
Correctly answer all 20 questions by April 1 and get entered to win the Grand Prize! Harry Potter 1-7 House Editions
Curious to learn about Virtualization Manager?
This course offers users an introduction to Virtualization Manager. Focusing on installation, configuration and management of Virtualization Manager to reduce resorce usage and sprawl in the Virtual Environment. This course is a great primer and will get you up to speed quickly on Virtualization Manager.
*NOTE: Attending this training will earn you 2,000 THWACK points!
Please register to attend the live trainings from the SolarWinds Academy!
Title: Getting started with Virtualization Manager
Schedule: Thursday, March 15th, 2018 09:00 - 13:00 CST
How to register: To register your attendance for this class please log into the customer portal and select the appropriate class and date to register.
NPM won for Network Management Product of the year!
Thank you so much for all your support that made this possible.
NPM 12.1 has been named a finalist for Network Management Product of the Year by Network Computing UK!
We are calling on the THWACK community to help us nab this award - please cast your vote for NPM under the category "Network Management Product of the Year".
VOTE NOW! Voting closes on March 13th. Winners will be announced at their awards ceremony on March 22nd in London.
After you cast your vote, you will receive an email confirmation. If you forward this email confirmation along with your THWACK username to email@example.com we will award you 750 THWACK points!
Thank you in advance for your help! Go NPM, go!
Curious to learn about SolarWinds Backup?
This course offers users an introduction to SolarWinds Backup. Focusing on configuring the backup technology, taking backups, data restoration and data security. This course is a great primer and will get you up to speed quickly on SolarWinds Backup.
*NOTE: Attending this training will earn you 1,000 THWACK points!
Please register to attend the live trainings from the SolarWinds Academy!
Title: Getting Started with SolarWinds Backup
Schedule: Wednesday, February 28th, 2018 10:00am-12:00pm CST
How to register: To register your attendance for this class please log into the customer portal and select the appropriate class and date to register. https://customerportal.solarwinds.com/VirtualClassrooms/#
You are about to embark on a journey through space and time. As with all missions through uncharted territories, you will likely encounter technical and performance issues along the way. You may need to overcome time delays or run into network reliability issues on your quest. You don't need to worry though, because your partner on this trek is SolarWinds® IP Address Manager 4.6 (IPAM), equipped with all the necessary features you’ll need, such as automated IP address management for virtual environments, API support, IP reporting, and hyper-speed throughout all the galaxies. Okay, maybe not that last one, but you get the idea.
This mini mission will help you become one with your IP Address Manager. The mission is simple: use IPAM to reveal the clues, answer the questions, and, most importantly, reach Destination Automation.
Correctly answer all 10 questions by February 25 and get entered to win the Grand Prize! Samsung Galaxy Tab E Tablet
Jinkies! That was some impressive mystery solving!
You unmasked every bandwidth bandit in your path and resolved the root cause of the slowdowns.
And they would have gotten away with it, if it weren’t for you meddling THWACKsters!
Mission Recap & Survey Questions:
Bandwidth Analyzer Pack + User Device Tracker
Find the bandwidth hogs & take action.
Don't forget to check out the February THWACK Monthly Mission!
The world has been waiting for seamless application performance management and infrastructure monitoring. You have dedicated your life to the pursuit of performance. You know that the application game is won in those early mornings, late nights, and weekends. This is your moment for glory!
Okay, maybe the whole world isn’t depending on you, and there’s no gold medal for lightning-fast application speed. However, you still deserve recognition for your achievements, as well as the best possible management tools at your disposal. In this month’s mission, we’ll introduce you to AppOptics™, which will provide you with the comprehensive visibility you need to achieve the highest levels of application performance.
Let the Application Games begin!
Correctly answer all 20 questions by March 4 and get entered to win the Grand Prize! Beats Solo 3 Wireless Headphones
As active members in this community you are keenly aware of our commitment to your experience with SolarWinds. Every day we solicit your feedback on how we can improve our products, documentation, training and programs to make it easy to try, buy and use our products, and more importantly, to succeed in your role as an IT pro. Over the last couple of years you have cheered us on as we’ve developed and added to our SolarWinds Academy, launched the Success Center and improved our documentation with the creation of Getting Started and Upgrade Guides. As a result of your direct feedback we’ve:
In addition to these improvements we are now launching two exciting new programs. One is a major overhaul of our SolarWinds Certified Professional (SCP) program. We’ve received a lot of great feedback from customers who participated in the NPM and SCP beta exams. These product-specific exams, and other SCP exams to follow, will test your knowledge of SolarWinds products and equip you with the ability to differentiate yourself from your peers. Read more about the SCP program in Cal Smith’s (Director of Technical Education) post here.
We’ve also recently launched an assisted onboarding program, Smart Start. This program provides best practices, tailored to your environment, by working 1:1 with one of our implementation experts. While this program was developed for customers purchasing new product licenses, we’ve seen a lot of interest from customers who have new administrators in their shop and want them to get up to speed very quickly.
Whether you’re new to SolarWinds, a SolarWinds expert, or somewhere in between, our aim is to make it as easy as possible for you to get the help you need. As always, we welcome your feedback on how we can improve our Customer Success programs moving forward.
SVP Customer Experience, SolarWinds
Update: Our Web Help Desk software is still in the running for Gartner Peer Insights Annual Customers’ Choice award! (In addition, we are in the top 10) Gartner has decided to extend the deadline until Friday, 1/19. If you haven’t had a chance to post your review, today would be a perfect time to help us out and get some points!
It’s a tight race, and we need an extra push!!
If you have used Web Help desk now and or in the past, and would like to help us win, please consider writing a review today, it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by 1/19/2018.
Here’s what we ask:
Thank you for your help!
*Post your review by January 19th to receive 750 THWACK points. Points will be awarded the week of January 22nd.
Having engaged with many of you about your container deployments, and learning that containers have permeated nearly half of your environments, we know containers are a focus of yours as well.
We’d like to gather a more holistic perspective.
So, whether using them today or not, we’re asking for all of your help in better understanding if, when and how you’re leveraging containers.
Please take our two-minute survey and earn 500 Thwack points in the process -
*Complete survey by January 31, 2018 to receive 500 THWACK points.
Points will be awarded after survey closes.
All of us had to start somewhere. Whether it was your first computer, a programming class in school, or that job that helped you get your foot in the door—there was a beginning. Origin stories aren’t just for super heroes. Even everyday unsung heroes had to be forged in the fire of greatness and molded to what they are today.
Every day is a new chapter. Life in IT never slows down and a new story is always unfolding. It’s not the problem you fixed yesterday or the solution you found today, but the collective IT expertise we gain along the way that keeps us coming back for more, every day. We believe that for every IT pro, there’s a success story waiting to be told, and we want to hear yours.
In the spirit of reflection that comes with a new year, we’d like you to tell us how your IT story has unfolded. Share your experiences in the comments below and we’ll reward you with 500 THWACK® points. It doesn’t matter if your story is humorous, heroic, or humble—we’re interested in hearing what made you the IT pro you are today!
*Post your story by Friday, February 2nd, 2018 to receive credit. Points will be awarded the following week.
Correctly answer all 20 questions by February 4 and get entered to win the Grand Prize! Nest Cam Indoor Security Camera
The User Experience (UX) team wants to learn about how you’d want to use threshold charts with more than one object (e.g. Node 1, Node 2, etc) on them.
We’re also interested in general feedback on charts, too!
Take this brief survey (5 minutes or less) for 250 THWACK points!
*Complete the survey by January 23, 2018 to receive 250 THWACK points.
Points will be awarded after the survey closes.
Thwacksters, we’re home.
You have successfully built a team of indomitable monitoring solutions and defeated the evil Empire of End-Users.
You have restored order to your IT galaxy and saved us all from the clutches of poor performance.
The Force is strong in this community, congrats on another mission accomplished!
Mission Recap Survey & Questions:
Server & Application Monitor
Find and resolve application problems before they become incidents.