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As a Docker Captain and Cloud Native Ambassador, I’ve done little to keep secret that cloud native technology is a focus of mine.

Having engaged with many of you about your container deployments, and learning that containers have permeated nearly half of your environments, we know containers are a focus of yours as well.

 

We’d like to gather a more holistic perspective.

So, whether using them today or not, we’re asking for all of your help in better understanding if, when and how you’re leveraging containers.

Please take our two-minute survey and earn 500 Thwack points in the process -

 

TAKE SURVEY NOW>>

 

Feel free to share here or reach out with any additional feedback or experiences you’d like to share. We’re all ears – email, twitter, linkedin.

 

*Complete survey by January 31, 2018 to receive 500 THWACK points.

Points will be awarded after survey closes.

All of us had to start somewhere. Whether it was your first computer, a programming class in school, or that job that helped you get your foot in the door—there was a beginning. Origin stories aren’t just for super heroes. Even everyday unsung heroes had to be forged in the fire of greatness and molded to what they are today.

 

Every day is a new chapter. Life in IT never slows down and a new story is always unfolding. It’s not the problem you fixed yesterday or the solution you found today, but the collective IT expertise we gain along the way that keeps us coming back for more, every day. We believe that for every IT pro, there’s a success story waiting to be told, and we want to hear yours.

 

 

In the spirit of reflection that comes with a new year, we’d like you to tell us how your IT story has unfolded. Share your experiences in the comments below and we’ll reward you with 500 THWACK® points. It doesn’t matter if your story is humorous, heroic, or humble—we’re interested in hearing what made you the IT pro you are today!

 

*Post your story by Friday, February 2nd, 2018 to receive credit. Points will be awarded the following week.



Zoinks! Someone is using up all the bandwidth and causing major slowdowns throughout the whole organization. For this mission, we’re going to need to hop into the whodunit wagon and use Network Performance Monitor (NPM), Network Traffic Analyzer (NTA), and User Device Tracker (UDT) to unmask the inconsiderate bandwidth hog. NPM and NTA combine to form Bandwidth Analyzer Pack, which can detect, diagnose, and resolve network performance issues. UDT allows you to locate users and devices on your network. This groovy trio of network tools will make it easier than ever to stop bandwidth hogs in their tracks.

And they would have gotten away with it, if it weren’t for you meddling THWACKsters!



JANUARY MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Nest Cam Indoor Security Camera


PRIZES

Weekly Prizes & Drawing Dates:

January 15: Phillips Smart Bulb Kit

January 22: CORSAIR Gaming Keyboard & Mouse

January 29: Hyper X Gaming Head Set

February 5: Action Back Pack for GoPro

Grand Prize

February 5: Nest Cam Indoor Security Camera

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win a LEGO® Scooby-Doo® the Mystery Machine Building Kit!

The shortcut is simple:
    1. Download Bandwidth Analyzer Pack.
    2. Take a screenshot of the Application Summary Page. (My dashboards> Netflow> Apps)
    3. Submit your screenshot below.

 





*Bonus round* Earn up to an additional 500 THWACK points for screenshots showing all UDT Nodes - Submit bonus screenshots here


MISSION RULES

A new question will open every day (Monday - Friday) starting on January 8, 2018. Once a question has opened, it will remain open until February 4, 2018 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by January 14 to be entered to win: Phillips Smart Bulb Kit
Week 2: Complete questions 6-10 by January 21 to be entered to win: CORSAIR Gaming Keyboard & Mouse
Week 3: Complete questions 11-15 by January 28 to be entered to win: Hyper X Gaming Head Set
Week 4: Complete questions 16-20 by February 4 to be entered to win: Action Back Pack for GoPro

Correctly answer all 20 questions by February 4 and get entered to win the Grand Prize! Nest Cam Indoor Security Camera



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

The User Experience (UX) team wants to learn about how you’d want to use threshold charts with more than one object (e.g. Node 1, Node 2, etc) on them.

We’re also interested in general feedback on charts, too!

Take this brief survey (5 minutes or less) for 250 THWACK points!

 

Take survey now>>

 

*Complete the survey by January 23, 2018 to receive 250 THWACK points.

Points will be awarded  after the survey closes.

Thwacksters, we’re home.

You have successfully built a team of indomitable monitoring solutions and defeated the evil Empire of End-Users.

You have restored order to your IT galaxy and saved us all from the clutches of poor performance.

The Force is strong in this community, congrats on another mission accomplished!

 

THWACK Monthly Mission - December 2017

 

Mission Recap Survey & Questions:



Server & Application Monitor

Find and resolve application problems before they become incidents.

 

Happy Holidays from SolarWinds!

 

We hope you all enjoy an extra helping of cached potatoes & Raspberry Pi ala node this season. 

 

Hopefully you're all getting some well deserved vacation time in. 

 

What are your plans for the break?

Database Performance Analyzer (DPA) is about to be featured on G2 Crowd, a site that gives your peers an inside look at “hot” business software.

 

We want to make it easy for people to evaluate and understand if DPA is right for them.

 

So, if you are a DPA user, please consider writing us a review.

 

7-9 minutes of your time AND you’ll be rewarded with 1,000 THWACK points, plus a $25 Amazon gift card from G2 Crowd! 

It’s just 3 easy steps:

  1. Click HERE to leave your review
  2. Post a screenshot of your review below
  3. As a thank you, we’ll deposit 1,000 Thwack points into your account!

 

Thank you for your help!

 

**This is an exclusive sneak preview offer for our THWACK Community (expires 12/29)**

Our Web Help Desk software is currently in the running for Gartner Peer Insights Annual Customers’ Choice award! And we’re super excited to participate. They recognize 7 software vendors who have an average rating greater than 4.2 stars and more than 50 reviews in the last 12 months. It’s a tight race, and we need an extra push before the end of year to help us secure an award.

 

So we’re asking for your help!

 

If you have used Web Help desk now and or in the past, and would like to help us win, please consider writing a review today, it won’t take more than 2 minutes! The deadline is quickly approaching so reviews must be submitted by 12/31/2017.

 

Here’s what we ask:

  1. Click on this link to leave your review: http://gtnr.it/2yFLtiq

  2. Post a link to your review below
  3. As a thank you and we’ll deposit 750 Thwack points into your account!

 

Thank you for your help!

The Web Help Desk Product Team

 

By now you’ve learned how to harness the power of SolarWinds® Network Insight™ for Cisco® ASA and you’re equipped with the tools you need to become an all-seeing network professional.

Now that firewall failures are a thing of the past, you have time to focus on more important things, like what gifts you’re going to buy yourself your friends and family this holiday season.

Good work on another mission accomplished, THWACKsters!

 

THWACK Monthly Mission - November 2017

 

Mission Recap Survey & Questions:



Network Performance Monitor

Reduce network outages and improve performance with advanced network monitoring software

 



I was doing some routine monitoring when I saw... I saw systems in the cloud! Before I could drill down and get a closer look, the administrator issued an alert that the evil Empire of End-Users was threatening the health of the whole system.

THWACKsters, we have no choice but to go on an emergency mission to rescue as many applications, servers, and VMs that we can. We’ll take our upgraded ship, the SolarWinds® S.A.M., that will allow us to have visibility across cloud environments, so we won’t be flying blind.

I am no SysAdmin, but I know IT. It moves through and surrounds every living thing. Close your eyes... feel it... the light... IT has always been there... IT will guide you.

It’s THE LAST MISSION of the year. Use your new abilities and battle beyond your data center!



DECEMBER MONTHLY MISSION

Use the mission’s resources to complete the tasks and answer the questions for a chance to win!

Correctly answer each question during the week and you'll be entered for a chance to win the weekly prize.

Correctly answer all 20 questions over the course of the month and you'll be entered for a chance to win the grand prize: Star Wars Jedi Challenges!

Want to join the mission, but not a member? Sign up FREE now!

PRIZES

Weekly Prizes &  Drawing Dates:

December 11: R2D2 Charging Hub
December 18: Storm Trooper Bluetooth Speaker
December 25: X-Wing vs. Death Star Rebel Assault Drones
January 1: Sphero BB-9W App-Enabled Droid

Grand Prize

January 1: Star Wars Jedi Challenges

150 points are being awarded for each correctly answered question. There are 20 questions, which means you can earn a maximum of 3,000 points for this mission.



MISSION SHORTCUT

Complete the mission shortcut to earn an additional 1,000 THWACK® points & enter to win Death Star Legos!
The shortcut is simple:
    1. Download Server & Application Monitor
    2. Take a screenshot of the cloud summary page populated by either AWS or Azure instances/VMs
    3. Submit your screenshot below

 







MISSION RULES

A new question will open every day (Monday - Friday) starting on December 4, 2017. Once a question has opened, it will remain open until December 31, 2017 at 11:59 p.m. CST. Check the schedule below for exact open/close times.



Weekly PrizesMonTueWedThuFriWinners
Week 1: Complete questions 1-5 by December 10 to be entered to win: R2D2 Charging Hub
Week 2: Complete questions 6-10 by December 17 to be entered to win: Storm Trooper Bluetooth Speaker
Week 3: Complete questions 11-15 by December 24 to be entered to win:X-Wing vs. Death Star Rebel Assault Drones
Week 4: Complete questions 16-20 by December 31 to be entered to win: Sphero BB-9E App-Enabled Droid

Correctly answer all 20 questions by December 31 to be entered to win the Grand Prize! Star Wars Jedi Challenges



Monthly Mission Terms and Conditions: US, UK, and Canada | Germany | Australia

Mission Shortcut Terms and Conditions: US, UK, and Canada | Germany | Australia

Exciting news - We have brand new items into the THWACK store!

 

We have SolarWinds® Socks featuring our new brand colors (a steal at 12,000 points per pair).

 

 

 

 

 

To add, we have super comfy Astro Geek T-Shirts for 7,000 points. If you weren’t able to grab one of these shirts at one of our tradeshow booths, now is your chance!

 

 

 

Custom SolarWinds Beats® Headphones for 125,000 points!

 

 

Last but not least, the long awaited sysadMANIA™ board game is now available for 60,000 points!

 

 

 

You asked & we listened!

Happy shopping!

Curious to learn about what’s new in the Q4 releases? 

 

With the release of SAM 6.5, and DPA 11.1, SolarWinds Academy brings you a training session where we will discuss the new features of these products. Our training team will cover all the new and exciting enhancements. training is sure to bring you up to speed on the new product features even faster!

 

*NOTE: Attending these trainings will earn you 1,000 THWACK points!

 

Please register to attend the live trainings from the SolarWinds Academy! 

 

Title: New Feature Training: SAM 6.5 & DPA 11.1

 

Link: https://customerportal.solarwinds.com/VirtualClassrooms/

 

Schedule:

  • - APAC Class - Thursday, December 14, 2017 10:00am - 11:30am SG Time
  • - EMEA Class - Thursday, December 14, 2017 14:00 - 15:30 GMT
  • - NA Class - Thursday, December 14, 2017 11:00am - 12:30pm CST

 

 

How to register: To register your attendance for this class please log into the customer portal and select the appropriate class and date to register. https://customerportal.solarwinds.com/VirtualClassrooms/#

 

Hi – We would like to better understand how Thwack Users use Backup and recovery technologies.

Applications are becoming more essentials for every type of business, combined with ransomware and frequent security incidents, Backup is becoming more and more important.

If you don’t mind, please take a minute, (and grab a quick 1,000 THWACK points*), to complete a quick survey and let us know about how your organization uses Server Backup technologies.

We look forward to your feedback. Thanks as always!

 

Take survey now>>

 

*Complete the survey by November 21, 2017 to receive 1,000 THWACK points.

SolarWinds would like to get your opinion on licensing and deployment options for network monitoring and management.

Do you prefer on-premises or SaaS? Perpetual or Subscription? 

Let us know by taking this very brief survey.

 

Take survey now>>

 

*Complete the survey by Friday, November 24th to get 500 THWACK points!

The ghosts and ghouls of Halloween are behind us, and the beginning of November means that Thanksgiving is fast approaching. As the leaves continue to change and the holiday season ramps up, shopping is at the top of everyone’s to-do list. And what better way to take advantage of the holiday sales than from the comfort of your own home on Cyber Monday?

 

The rise in online activity stemming from these sales, however, will certainly create costly bottlenecks and downtime, and an increased need for optimized application performance. How can we best handle and manage this increase in demand and activity to provide end users with the best holiday shopping experience?

 

We want to hear your post-Thanksgiving advice for peers and colleagues managing the Cyber Monday madness. Help us all prepare this year by sharing your best practices for application performance management and maintaining uptime by Thursday, November 16, and we’ll give you 250 THWACK points in exchange.

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